We at Samsung Electronics want to provide all our customers with a
better digital life that goes beyond simple convenience. Our aim is to
provide inclusive products and services that take into account various
environments and conditions.
Accessibility that empowers everyone
We strive to incorporate technological innovation so that all our customers can enjoy using our products and services.
Accessibility Council
Our Accessibility Council serves as a platform to bring together planners, designers, and developers of different organizational units to work on improving accessibility for all customers using our products and services. The Council’s main focus areas are enhancing usability for customers with disabilities and advancing technological competitiveness.
Vision
Hearing
Movement
Recognition
* CES: Consumer
Electronics Show
* RNIB: Royal National
Institute of Blind People
Personal information is protected
based on three principles
We collect personal information that is minimum necessary for the purpose of collection and process it transparently and safely. Also we have been consistently seeking ways to provide industry-leading privacy protection solutions to ensure that personal information is accurate, complete, and up-to-date.
We work hard to act preemptively against risk factors using advanced security technologies that are engineered to provide customers with full control over personal information.
Your privacy. Secured.
Accessing, deleting, and updating
your personal data all at once,
with Samsung's privacy policy
Protecting what’s
important
with a
secure system
Ensuring that all
employees
take the lead in
protecting
personal
information
Responding promptly and
transparently in any
situation
Targeted advertisement
with enhanced privacy
protection
Strong security that puts users at ease
We are working hard to build better security in a variety of ways in the face of increasingly sophisticated cybersecurity threats. In addition, we will strive to strengthen the security ecosystem together with various stakeholders so that users can enjoy the digital environment more safely.
We are expanding Samsung Knox from smartphones, tablets and smart TVs to smart home appliances, IoT and 5G devices,
protecting devices step by step, from chipsets to operating systems (OS) and applications.
Samsung Electronics’ Commitment
to AI Ethics Principles
Samsung Electronics is committed to AI Ethics Principles. We aim to create human-centered devices that are safe, helpful and continuously learning
through AI technology, whenever and wherever
they are used.
Samsung Electronics’
Approach for Responsible AI
Our Bixby app knows
what to protect
Working together without limits
One company alone cannot change the world. That’s why we are making a difference through our collaborative 3P strategy
to pursue open source projects, secure talented people and operate a stable and systematic development process.
The Samsung Open Source Conference, held every year since 2014, has been revamped as the Samsung Developer Conference Korea (SDC Korea).
SDC Korea gathers software developers worldwide to discuss and collaborate on research or innovative technologies such as artificial intelligence (AI), Internet of Things (IoT), 5G, cloud computing, and big data. This forum for software technology exchange is centered on the themes of Learn, Share and Network, and is a place for collaboration among global software developers.
Under the themes of Learn, Share, and Network, Samsung Electronics has fostered strong, lasting relationships with software developers through over 450 sessions attended by more than 18,000 participants as of 2024.
We are dedicated to
investing
in
fundamental sciences
Quality for all, safety for everyone
Samsung Electronics prioritizes customer safety and product quality from the product planning and development stage.
We provide prompt and convenient services should issues arise during product use.
Vision
We add value to our customers by listening to their real and potential needs and incorporating them into our products.
Quality is our conscience
and is never compromised, so we strictly adhere to our rules and processes.
With a zero-defect quality mindset, we practice accountability: quality is in my hands.
We embody luxury quality with our commitment to use the Samsung logo only on products of attractive quality.
We resolve customer VOCs quickly, accurately, and compassionately to create lifelong customers based on trust and confidence.
