Smart Switch
Bring over your data and content like photos, videos, contacts,
calendar events, notes and even device settings, to your new Samsung Galaxy device with the Smart Switch app.
Step-by-step on how to transfer
Switch from iOS devices
Switch from your current iOS device to your new Samsung Galaxy device
Step-by-step procedure on how to transfer data from your current iOS device to your new Samsung Galaxy device using three methods via the Smart Switch app.
Step 1: Launch the Smart Switch on your new Samsung Galaxy device. Tap on Allow if it’s your first time using the app.
Step 2: Next, tap on Receive data and select iPad/iPhone and then tap on Get data from iCloud.
Step 3: Now login into your iCloud account. Notice that a prompt message will appear on your iOS device, then tap Allow.
Step 4: You will receive a verification code on your iOS device. If you don’t have access to it, click on Didn’t get a verification code and it will be sent to your registered mobile number. Then tap Connect.
Step 5: Select the items that you want to copy over to your new Samsung Galaxy device and tap on Transfer.
Step 6: You can tap on Go to homepage while the transfer is taking place and be assured that your data is securely transferred to your new Samsung Galaxy device.
Step 1: Prepare USB-C to Lightning cable or a USB-A to Lightning cable with an OTG adapter.
Step 2: Launch the Smart Switch app on your new Samsung Galaxy device. Tap on Allow if it’s your first time using the app.
Step 3: Next, tap on Receive data and select iPad/iPhone and then connect your iOS device and Samsung device to the cables.
Step 4: You will receive a prompt on your iOS device asking to confirm for permission, tap on Trust.
Step 5: Your old iOS device will now search and prepare data to be copied over. Then, tap on the items that you intend to transfer to your new Samsung Galaxy device and click on Transfer.
Step 6: Once the transfer is complete, rest assured that your data from your old phone is now copied over to your new Samsung Galaxy device.
Step 1: Open Smart Switch on your PC/Macbook and connect your old iPhone and your new Samsung Galaxy device to your PC/Macbook.
Step 2: Once your iPhone is connected to your PC/Macbook, perform an unencrypted iTunes backup to your PC.
(Note: Be sure that Encryption is turned off before backing up your files)
Step 3: Next, launch the Smart Switch app on your PC/Macbook. Click on Restore.
Step 4: On the top left drop-down menu of the Smart Switch interface, click on iTunes backup data and select the items you intend to copy over to your new Samsung Galaxy device. Then tap on Restore.
Step 5: Upon completion of data transfer, you may close click on Ok and disconnect the cables from all your devices. You can now enjoy your new Samsung Galaxy device.
- Before initiating the transfer, please be sure to have downloaded the Samsung Smart Switch app on your PC and on your new Samsung Galaxy device.
- Be sure to have your devices charged fully to avoid interruption during the data transfer.
Switch from other Android device
Switch from your current Android device to your new Samsung Galaxy device
Step-by-step procedure on how to transfer data from your current Android device to your new Samsung Galaxy device using three methods via the Smart Switch app.
Step 1: Install and launch the Smart Switch app on your current Android device and on your new Samsung Galaxy device.
Step 2: Launch the Smart Switch app on both your devices, then tap on Receive data on your new Samsung Galaxy device and tap on Send data on your old Android device.
Step 3: Then, on your new Samsung Galaxy device, tap on Galaxy/Android. Next, select Wireless on both your old Android device and your new Samsung Galaxy device.
Step 4: Next, notice that your old Android phone will require permission for the transfer, tap on Allow when the prompt appears. Then, select the items that you want to transfer, and tap on Transfer.
Step 5: The transfer process will start and you can enjoy your new Samsung Galaxy device once the backup is complete.
Step 1: Install and launch the Smart Switch app on your current Android device and on your new Samsung Galaxy device.
Step 2: Launch the Smart Switch app on both your devices, then tap on Receive data on your new Samsung Galaxy device and tap on Send data on your old Android device.
Step 3: Then, on your new Galaxy, tap on Galaxy/Android, and then select Cable on both your old Android device and your new Samsung Galaxy device. Then connect your USB-C cable to both devices.
Step 4: Next, notice that your old Android phone will require permission for the transfer, tap on Allow when the prompt appears. Then, select the items that you want to transfer, and tap on Transfer.
Step 5: The transfer process will start and you can enjoy your new Samsung Galaxy device once the backup is complete.
Step 1: Launch Smart Switch app on your PC/Macbook and your new Samsung Galaxy device, then connect the devices with a USB-C cable or USB-A to USB-C cable.
Step 2: Next, on your PC/Macbook, click on Select a backup to restore, then select the items that you want to restore to your new Samsung Galaxy device, and click OK.
Step 3: Next, launch the Smart Switch app on your PC/Macbook. Click on Restore.
Step 4: On the top left drop-down menu of the Smart Switch interface, click on iTunes backup data and select the items you intend to transfer to your new Samsung Galaxy device. Then tap on Restore.
Step 5: Upon completion of data transfer, you may close click on Ok and disconnect the cables from all your devices. You can now enjoy your new Samsung Galaxy device.
Note: Before initiating the transfer, please be sure to have Smart Switch downloaded on your computer and your new Galaxy.
Switch from other Samsung device
Switch from your current Samsung Galaxy device to your new Samsung Galaxy device
Step-by-step procedure on how to transfer data from your current Samsung Galaxy device to your new Samsung Galaxy device using three methods via the Smart Switch app.
Step 1: Install and launch the Smart Switch app on your current Samsung Galaxy device and on your new Samsung Galaxy device.
Step 2: Once the Smart Switch app is launched, tap on Receive data on your new Galaxy device and tap on Send data on your current Samsung Galaxy device.
Step 3: Then, on your new Samsung Galaxy device, tap on Galaxy/Android and then select Wireless on both your devices.
Step 4: Next, notice that your old phone will require permission for the transfer, tap on Allow when the prompt appears. Then, select the items that you want to transfer, and tap on Transfer.
Step 5: The transfer process will start and you can enjoy your new Galaxy device once the backup is complete.
Step 1: Install and launch the Smart Switch app on your current Samsung Galaxy device and on your new Samsung Galaxy device.
Step 2: Once the Smart Switch app is launched, tap on Receive data on your new Samsung Galaxy device and tap on Send data on your current Samsung Galaxy device.
Step 3: Then, on your new Samsung Galaxy device, tap on Galaxy/Android and then select Cable on both your devices. Then connect your USB-C cable to both devices.
Step 4: Next, your current Samsung Galaxy device will require permission for the transfer. Tap on Allow when the prompt appears. Then, select the items that you want to transfer, and tap on Transfer.
Step 5: The transfer process will start and you can enjoy your new Samsung Galaxy device once the backup is complete.
Step 1: Launch Smart Switch app on your PC/Macbook and your new Samsung Galaxy device, then connect the devices with a USB-C cable or USB-A to USB-C cable.
Step 2: Next, on your PC/Macbook, click on Select a backup to restore , select the items that you want to restore to your new Samsung Galaxy device, and click OK.
Step 3: Next, launch the Smart Switch app on your PC/Macbook. Click on Restore.
Step 4: On the top left drop-down menu of the Smart Switch interface, click on iTunes backup data and select the items you intend to transfer to your new Samsung Galaxy device. Then tap on Restore.
Step 5: Upon completion of data transfer, you may close click on OK and disconnect the cables from all your devices. You can now enjoy your new Samsung Galaxy device.
Before initiating the transfer, please be sure to have Smart Switch downloaded on your computer and your new Samsung Galaxy device.
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Frequently Asked Questions
Yes, Samsung Trade Up gives customers the opportunity to receive monetary value for trading in their used smartphones/ tablets, upon purchase of selected new smartphones/ tablets (Eligible Samsung Devices).
Please refer to https://www.samsung.com/sg/tradeup/ to see the list of eligible smartphones/ tablets for trade-in (Eligible Trade-in Device) and their estimated trade-in values, and the list of Eligible Samsung Devices.
Back up your existing Whatsapp data in your old Smartphone. Next, download Whatsapp on your new Samsung Galaxy smartphone and restore your data.
Click here for more info.
It depends on the data size and transfer method. You can use Smart Switch via cable for a more stable connection.
Click here for more information on how to transfer files from other Non-Samsung devices to your new Samsung Galaxy device.
No, you can’t. If you want to transfer contacts, schedules, messages, memos, photos, videos, music, voice memos, alarm settings, call logs, bookmarks, Wi-Fi settings, documents and app list recommendations, you can use Smart Switch using OTG USB.
For more information click here.
You can do this using the Smart Switch app via Wi-Fi, cable or computer.
Click here for more information on how to transfer files from other Non-Samsung devices to your new Samsung Galaxy device.