Participating products
Ways to buy
Order via Participating Retail Stores*
When you order from participating retailers, you must redeem your bonus gift, after you receive your new device.
*Redemption valid from 09:00 AM AEDT 1st April 2023 until 11:59 PM 31st May 2023
Order via the Samsung Online Store*
When you order from the Samsung Online Store, your bonus gift will be added at the checkout.
*Available via Samsung Australia Online Store only. Terms and Conditions applies.
Frequently Asked Questions
More questions? Check out the FAQs below.
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What is the Launch Offer?Purchase a participating Galaxy A Series (Participating Product) from the Samsung Online Store or a Participating Retail Store and you will be entitled to receive a Samsung Galaxy Watch4 (Bluetooth), 40mm, Black (the Gift).
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For Samsung Online Purchasesif the purchase was made on the Samsung Online Store (https://shop.samsung.com/au/), the Gift will be automatically applied to your selected Participating Product, and displayed in the cart when you checkout. For the avoidance of doubt, the Samsung Enhanced Partnership Portals (including the Staff Sales Portal) are excluded from this Promotion.
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For Retail Purchasesif the purchase was made at a Participating Retail Store, you will be eligible to receive the Gift with strict adherence to the claim process.
Please visit https://samsung.com/au/offer/galaxy-a-series-2023/terms/ for full terms and conditions. -
When does the promotion start?09:00 AM AEDT 31st March 2023
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When does the promotion end?11:59 PM AEDT 20th April 2023
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Who is eligible?Australian residents aged 18 years and over
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What are the Participating Products?
Model SKU Memory Colour Galaxy A54 5G SM-A546EZKBATS 6GB + 128GB Awesome Graphite SM-A546ELVBATS 6GB + 128GB Awesome Violet Galaxy A34 5G SM-A346EZKBATS 6GB + 128GB Awesome Graphite SM-A346ELGBATS 6GB + 128GB Awesome Lime -
What is the gift?
Participating Retail Store Gift Name SKU Size Colour RRP Samsung Online Store and all Participating Retail Stores except Optus and Optus Partners Samsung Galaxy Watch4 (Bluetooth) SM-R860NZKAXSA Small (40mm) Black $399 Optus and Optus Partners Samsung Galaxy Watch4 (LTE) SM-R865FZKAXSA Small (40mm) Black $499 -
Who are the Participating Retail Stores?
Store Name Samsung Online Store (https://shop.samsung.com/au/) Samsung Retail Stores (Samsung-branded physical stores or studios in Australia, a list of which is available at the URL www.samsung.com/au/samsungstore) Telstra & Telstra Partners Optus & Optus Partners Vodafone & Vodafone Partners [Only Galaxy A34 5G (SM-A346EZKBATS) (SM-A346ELGBATS) are eligible for this offer] Harvey Norman Joyce Mayne Domayne JB Hi-Fi The Good Guys Officeworks Bing Lee Costco Qantas Q Store Big W Australia Post Retravision Kogan Mobileciti Southern Phones Betta Electrical Flybuys Rewards
https://experience.flybuys.com.au/rewards/store/Catch.com.au https://www.catch.com.au/shop/samsung/
Note: Catch Marketplace is excluded from the PromotionAmazon Australia https://www.amazon.com.au/samsung
Note: Amazon Marketplace is excluded from the Promotion
Note: Samsung recommends that, prior to purchasing a Participating Product, entrants verify with the retailer that the retailer is a Participating Retailer for the purposes of this promotion. -
How do I redeem my Gift when purchasing a Participating Product from a Participating Retailer other than the Samsung Online Store?1. Purchase a participating product from a Participating Retailer (excluding the Samsung Online store).
2. Keep your valid proof of purchase (as outlined below) and IMEI/Serial number for all participating products.
3. Provide a copy of your proof of purchase and IMEI through the redemption portal https://samsung.com/au/offer/galaxy-a-series-2023.
Instructions on how to find IMEI/Serial number can be found at the following URL: www.samsung.com/sg/support/mobile-devices/how-to-find-the-imei-model-number-and-serial-number-for-samsung-galaxy-device/.
4. Follow the prompts to receive the Gift that will be delivered to your mailing address.
5. You can redeem your Gift from 9:00am AEDT 1st April 2023 and by no later than 11:59 PM AEST 31st May 2023. -
I purchased my Participating Product through the Samsung Online store. Do I need to submit a claim for my Gift?No. If you are purchasing your Participating Product from the Samsung Online store, the Gift will be automatically applied to the selected Participating Product, and displayed in the cart when you checkout.
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If a discount was applied to my purchase (i.e. student discount) am I still eligible for a Gift?No. This Offer is not valid in conjunction with selected Samsung Enhanced Partnership Portals (EPP) This includes websites known as the ‘Samsung Education Store’, ‘Samsung’s Government Store’, and the ‘Samsung Business Store’, all of which may offer an additional discount to the Participating Products. For the avoidance of doubt, the website known as the ‘Samsung Staff Portal’ is also excluded from this promotion.
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Is there a limit for the promotion?There is a limit of one claim for the Gift per participating product purchased.
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Can I transfer or redeem this Gift for cash?The Gift is not transferable and cannot be redeemed for cash.
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For issues relating to your Gift, contact:For purchases made on the Samsung Online Store: contact Samsung Customer service, email: onlinesupport@samsung.com or phone: 1300 362 603 (Option 9 then 4)
For issues relating to the claim process for purchases made from any other Participating Retail Store: email telco-promos@samsung.com or phone: 1300 362 603 (Option 9 then 5)
Please visit https://samsung.com/au/offer/galaxy-a-series-2023/terms/ for full terms and conditions.
Version Updated: 27/03/2023