Expert support
At Samsung Experience Stores, you’ll find a range of support options available to choose from with a dedicated Samsung Expert.
Samsung Repair
If you’re in need of specialist support or quick and easy repairs, Samsung Experience Stores can help. Samsung Experts use genuine Samsung parts to repair your device to the highest standard, while protecting your original factory warranty.
Samsung Experience Stores are operated by an independent third party, Partner Retail Services Limited, which sells the products in store. Products offered on this website, in the KX (Kings Cross) store, and in the Selfridges and Harrods concessions are sold by Samsung direct (and pricing may therefore differ from the Samsung Experience Stores' pricing). Purchases made from Samsung direct may not be returned or exchanged at a Samsung Experience Store.