100 Day Promise to be 100% sure

Try any of our vacuum cleaners or Clean Stationᵀᴹ for 100 days risk free1

What is Samsung’s 100 Day Promise?

Our  100 Day Promise allows you plenty of time to experience quality cleaning with the Samsung vacuum cleaners, including the Jet Series, Robot Vacuum range, and Clean Station™. And if you’re not impressed, you can send it back. Simple as that.

How to return

Not 100% satisfied?


Purchased a vacuum from 1st April 2023?.

Claim now by completing the form below to start the returns process.


Code for Claim now form

1. Purchase by 31/03/24 from a participating retailer only. Claim from Samsung within 100 days of purchase. T&Cs apply.