Cannot find the Samsung Health Monitor app

You can use the Samsung Health Monitor app on your Galaxy phone and watch to record your ECG, or electrocardiogram. If you can’t locate the Samsung Health Monitor app on your phone or watch, you should make sure you are searching for the correct app, and check that your devices are compatible.

If your watch is not compatible, the app will not appear on the phone or watch. ECG feature is available in the U.S, but in order to utilize the application, the phone must be a U.S. model and the onboarding process must be completed in the U.S.

Check that your Galaxy Watch is compatible with the Samsung Health Monitor app.

The Samsung Health Monitor app is available on the Galaxy Watch5 series, Galaxy Watch4 series, Galaxy Watch Active2 and the Galaxy Watch3 models running Tizen 4.0.0.8 or higher sold in the US, when paired with a Galaxy phone running Android 7 (Nougat) or later.

If you do not have a compatible watch, you will receive an error that says No compatible watch found.
Check for software updates for the Galaxy Wearable app.

On your phone, navigate to and open the Galaxy Store. Tap Menu (the three horizontal lines), and then tap Updates. If an update is available for the Galaxy Wearable app, tap the Update icon next to it.

When the updated completes, Samsung Health Monitor will be available.

How to set up the Samsung Health Monitor app

Pair your watch and phone If you haven't done so already, you will need to pair your watch and phone together in order to use the ECG feature in the Samsung Health Monitor app. You can connect your devices via the Galaxy Wearable app. First, swipe down from the top of your phone’s screen to open Quick settings, and then tap the Bluetooth icon to en

Inaccurate or no ECG results in Samsung Health Monitor

If you can’t record your ECG when using the Samsung Health Monitor app, can’t see your ECG results, or are receiving poor or inconclusive results, there are a few things you can check. These include checking the Bluetooth connection between your Galaxy watch and phone, making sure you’re wearing your watch correctly, and cleaning your hands and arm

Samsung Health Monitor app keeps closing

There are a few reasons why the Samsung Health Monitor app might shut down while you’re recording your ECG. This can occur if the app can’t detect your wrist, if the app’s software needs to be updated, or if your watch and phone are not connected via Bluetooth and the Galaxy Wearable app. You should make sure you're following these instructions for

ECG results are not showing in Samsung Health Monitor app

The Samsung Health Monitor app should show your ECG results after each recording. If you aren’t seeing your results, there are a few things you can do to solve the issue, such as checking the Bluetooth connection between your Galaxy watch and phone and syncing your data.

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