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Select your product
What is your carrier type?
Carrier is a wireless service provider and wifi is a product without a carrier
Enter your IMEI number
IMEI number
Find your IMEI number
- Swipe down from the top of your phone and tap the settings icon
- Scroll down and find About phone
- Tap About phone
- Locate your IMEI number
Enter your serial number
Serial number
Confirm your information
Your serial number
Serial number
Confirm your information
Model code:
Enter the last digit of your serial number
Serial number
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Care Text messaging updates
Receive personalized Care messages about your product that include how to get the most out of your product, warranty updates, service information, and more.
Mobile phone number*
*By submitting your phone number, you agree to receive automated text messages about your product. Consent is not a condition of any purchase. Reply HELP for help and End Journey to cancel. Message frequency varies. Messaging and data rates may apply. View Terms & Privacy
Find your model number
Find your serial number
Find IMEI/Serial number
- Category
- Type
Alternate ways to find your IMEI number
- Dial *#06# on the phone
The device information will display the IMEI number.
- Back of your device
° You can locate the IMEI number on the back of your device.
° If your device has a removable battery, remove the battery to uncover the IMEI number.
- Purchase receipt
Check your purchase receipt or contract for the IMEI number.
- Your carrier’s website
Your account details may post the IMEI and serial number.
Your product is registered
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Keep track of your purchases, get confirmation of ownership and enjoy the benefits of registering your products.
Validate warranty
Month
- January
- February
- March
- April
- May
- June
- July
- August
- September
- October
- November
- December
Day
Year
Valid proof of purchase required
- Photo 5MB max; JPEG, GIF or PNG format only, must not be in an editable format (ie word/excel/html)
- Must include the place of purchase on company receipt, including the retailer’s name, address, phone number or store number.
- Must include the date of purchase.
- Must identify the Samsung product purchased.
- Must include itemized pricing.
- Must confirm paid total; non-online purchases must include the payment method.
- The following are non-valid proofs of purchase, and as such, cannot update the date of purchase: credit/debit card statements, sales quotes or estimates, private purchases (item purchased from another customer or sold through a bidding site/used products), units sold As Is, or units refurbished through any vendor outside of Samsung.
Contact Samsung Support
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Mobile 8 AM - 12 AM EST 7 days a week
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Home Electronics & Appliance 8 AM - 12 AM EST 7 days a week
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IT/Computing 8 AM - 12 AM EST 7 days a week
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Text Support 24 hours a day 7 days a week
1This warranty extension applies to noncommercial use of your product only
*Samsung Rewards Points will be reflected in your account anywhere between 15-45 days from your date of purchase on products that have not been returned during the return period (15-30) days.
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Thank you for visiting Samsung U.S. Investor Relations. You will be redirected via a new browser window to the Samsung Global website for U.S. investor relations information.Redirect Notification
As of Nov. 1, 2017, the Samsung Electronics Co., Ltd. printer business and its related affiliates were transferred to HP Inc.For more information, please visit HP's website: http://www.hp.com/go/samsung
- * For Samsung Supplies information go to: www.hp.com/go/samsungsupplies
- * For S.T.A.R. Program cartridge return & recycling go to: www.hp.com/go/suppliesrecycling
- * For Samsung printer support or service go to: www.hp.com/support/samsung
Select CONTINUE to visit HP's website.