Use SmartThings Home Care in the SmartThings app
SmartThings Home Care is here to keep your smart devices and appliances in tip top shape! Home Care will monitor your devices, such as your Family Hub refrigerator, washing machine, or robot vacuum, and then notify you of potential issues. This means you’ll be alerted right away if there’s a maintenance issue, if your fridge's water filter needs to be replaced, or if your Air purifier requires cleaning. Home Care also offers troubleshooting instructions, user guides, and visual aids to assist you with solving any problems that may arise. For the full lineup of appliances compatible with SmartThings, you can check out our website.
Introduction to Home Care
Use Home Care notifications
Manually create a service ticket
Track or cancel a service ticket
Other answers that might help
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