Cooling Off mode (Demo mode) on your Samsung refrigerator

An open Samsung refrigerator filled with food

Have a long trip planned and an empty refrigerator? Don't want the hassle of having to unplug your fridge? Turn on Cooling Off mode (aka Demo mode) on your refrigerator. This will disable the cooling system in your refrigerator, freezer, and ice maker and will save energy when you're away on your trip or vacation.

Caution: This mode is not for storing food. Any food stored in the refrigerator will spoil if Cooling Off mode is left on for an extended period of time.

Note: If you cannot exit Cooling Off mode, service is not required. The steps listed here cover the most common models. Since the steps for Cooling Off mode are very similar, you can see our troubleshooting article for steps for additional models, or refer to your user manual for steps specific to your model. If you are having difficulty leaving Cooling Off mode, try asking a friend or family member for assistance.

Whether you want to enable or disable Cooling Off mode (Demo mode), the steps are the same. When Cooling Off mode is on, the panel will display "OF OF" or "O FF."

The buttons for activating Cooling Off mode will be labeled differently depending on which Samsung refrigerator you have, but the location of the buttons is always the same.

  1. Touch and hold Button 1 and Button 2 at the same time until you hear a chime.

    Refrigerator panel showing the step to turn on Cooling mode.
  2. If you are disabling Cooling Off mode, "O FF" (or "OF OF") will disappear after a few seconds, and your fridge will start cooling again. On the other hand, if you're turning the feature on, "O FF" (or "OF OF") will appear, and the fridge compartments will stop cooling. If the display does not change, continue to the next step.

  3. Touch and hold Button 1, Button 2, and Button 4 at the same time until you hear a chime.

    Refrigerator panel showing the step to turn off Cooling mode.
  4. "O FF" (or "OF OF") will disappear after a few seconds if you are turning the feature off, and your fridge will start cooling again. If you are turning the feature on, "O FF" (or "OF OF") will appear, and the fridge compartments will stop cooling.

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