Book a service centre appointment


Book an appointment before heading down to our Service Centres for a shorter waiting time.


BOOK NOW

Service Centre - Mobile Devices

  • Plaza Singapura and Westgate
    Address:
    Samsung Customer Service Centre @ Plaza Singapura
    68 Orchard Road #B2-23, Singapore 238839

    Samsung Customer Service Centre @ Westgate
    3 Gateway Drive #02-01, Singapore 608532

    Operating Hours
    Monday - Saturday: 11:00am to 7:00pm
    Sunday and public holiday: 11:00am to 5:00pm

    Please note:
    Provide your proof of purchase or warranty card for warranty verification. Back up your device data before coming down. For power-related issues, please bring your charger, USB cable and battery for diagnostic purpose.
    Book a repair
Service Centre - Mobile Devices
  • Causeway Point, VivoCity and Bedok Mall
    Address:
    Samsung Customer Service Centre @ Causeway Point
    1 Woodlands Square #01-01/02, Singapore 738099

    Samsung Customer Service Centre @ VivoCity
    1 Harbourfront Walk #02-28/29, Singapore 098585

    Samsung Customer Service Centre @ Bedok Mall
    311 New Upper Changi Road #B1-07, Singapore 467360

    Operating Hours
    Monday - Saturday: 11:00am to 7:00pm
    Sunday and public holiday: 11:00am to 5:00pm

    Please note:
    Provide your proof of purchase or warranty card for warranty verification. Back up your device data before coming down. For power-related issues, please bring your charger, USB cable and battery for diagnostic purpose.
    Book a repair

Samsung Air-Conditioner Spare Part Centre

  • Air-Conditioner
    For customers and dealers to purchase Air-Conditioner spare parts.

    Address:
    Infinity Air Services
    12 Little Road #07-02 Lian Cheong Industrial Building, Singapore 536986
    Tel: (65) 6285 6756
    Email: cs@infinityair.com.sg

    Operating Hours:
    Monday - Friday: 9:45am to 11:45am and 1:15pm to 5:00pm
    Saturday: 9:45am to 12:45pm
    Closed on Sunday and Public Holidays

    Please Note:
    Call to check on stock availability before visiting.

Samsung Consumer Electronics Accessory Sales

  • Consumer Electronics
    For customers to purchase Consumer Electronics Accessories

    Consumer Electronics Accessory Sales is currently only available via our hotline, please contact us directly at 1800-7267864 for delivery arrangement.

    Operating Hours for Phone Support:
    Tel: 1800-7267864 (1800 SAMSUNG)
    Overseas: +65 69161261
    Monday to Sunday (Including Public Holidays)
    8am to 8pm

Samsung Brand Memory Service Centre

  • Memory & Storage
    Provide services for Memory & Storage products

    Address:
    RMA Centre
    1 Rochor Canal Road #05-08
    Sim Lim Square S(188504)
    Tel: +65 6551 2910
    Email: warranty.sg@eascs.com.sg

    Operating Hours:
    Monday - Friday: 10:00am to 7:00pm
    Closed During Lunch Hour: 2:00pm to 3:00pm
    Closed on Saturday, Sunday & Public Holidays

    Only applicable for Portable SSD, SSD and Memory Cards.

    Please note:
    Please call in before visiting. Upon visiting, kindly provide your proof of purchase & packaging for warranty verification.

Contact Us

Chat or Email

General enquiries
Monday to Sunday (including Public Holidays)
Open 24 hours
Chat Now Learn more

Call

Product and App support
8am-8pm daily

Service Centres

1) Causeway Point
2) Plaza Singapura
3) Vivocity
4) Westgate
5) Bedok Mall

Monday to Saturday - 11am to 7pm
Sunday/Public Holiday - 11am to 5pm
Service Centre Information Service Centre Waiting Time
View more

Samsung Members

Connect with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product.
Community Download App

Repair Services

Arrange an appointment to experience a shorter waiting time.
Book an appointment Track my repair
View more

RC01_Static Content