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Service Centre - Mobile Devices

  • Plaza Singapura and Westgate
    Address:
    Samsung Customer Service Centre @ Plaza Singapura
    68 Orchard Road #B2-23, Singapore 238839

    Samsung Customer Service Centre @ Westgate
    3 Gateway Drive #02-01, Singapore 608532

    Operating Hours
    Monday - Saturday: 11:00am to 7:00pm
    Sunday and public holiday: 11:00am to 5:00pm

    Please note:
    Provide your proof of purchase or warranty card for warranty verification. Back up your device data before coming down. For power-related issues, please bring your charger, USB cable and battery for diagnostic purpose.
Service Centre - Mobile Devices
  • Causeway Point, VivoCity and Bedok Mall
    Address:
    Samsung Customer Service Centre @ Causeway Point
    1 Woodlands Square #01-01/02, Singapore 738099

    Samsung Customer Service Centre @ VivoCity
    1 Harbourfront Walk #02-28/29, Singapore 098585

    Samsung Customer Service Centre @ Bedok Mall
    311 New Upper Changi Road #B1-07, Singapore 467360

    Operating Hours
    Monday - Saturday: 11:00am to 7:00pm
    Sunday and public holiday: 11:00am to 5:00pm

    Please note:
    Provide your proof of purchase or warranty card for warranty verification. Back up your device data before coming down. For power-related issues, please bring your charger, USB cable and battery for diagnostic purpose.

Samsung Air-Conditioner Spare Part Centre

  • Air-Conditioner
    For customers and dealers to purchase Air-Conditioner spare parts.

    Address:
    Infinity Air Services
    12 Little Road #07-02 Lian Cheong Industrial Building, Singapore 536986
    Tel: (65) 6285 6756
    Email: cs@infinityair.com.sg

    Operating Hours:
    Monday - Friday: 9:45am to 11:45am and 1:15pm to 5:00pm
    Saturday: 9:45am to 12:45pm
    Closed on Sunday and Public Holidays

    Please Note:
    Call to check on stock availability before visiting.

Samsung Consumer Electronics Accessory Sales

  • Consumer Electronics
    For customers to purchase Consumer Electronics Accessories.

    Consumer Electronics Accessory Sales is currently only available via our hotline, please contact us directly at 1800-7267864 for delivery arrangement.

    Operating Hours for Phone Support:
    Tel: 1800-7267864 (1800 SAMSUNG)
    Overseas: +65 69161261
    Monday to Sunday (Including Public Holidays)
    8am to 8pm

Samsung Brand Memory Service Centre

  • Memory & Storage
    Provides services for Memory & Storage products.

    Address:
    RMA Centre
    1 Rochor Canal Road #05-08
    Sim Lim Square S(188504)
    Tel: +65 6551 2910
    Email: warranty.sg@eascs.com.sg

    Operating Hours:
    Monday - Friday: 10:00am to 7:00pm
    Closed During Lunch Hour: 2:00pm to 3:00pm
    Closed on Saturday, Sunday & Public Holidays

    Only applicable for Portable SSD, SSD and Memory Cards.

    Please note:
    Please call in before visiting. Upon visiting, kindly provide your proof of purchase & packaging for warranty verification.

Samsung Experience Store (Drop-Off)

  • Mobile Devices (Drop-Off)
    You may approach the Galaxy Consultants at these Samsung Experience Stores for basic diagnostics of your mobile devices. If repair is required, you can drop off your device and it will be delivered back to you.

    Address:
    Samsung Experience Store at Junction 8
    9 Bishan Pl, #02-41, Singapore 579837

    Samsung Experience Store at Compass One
    1 Sengkang Square, #03-06/07, Singapore 545078

    Operating Hours:
    Daily: 11:00am to 9:00pm

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