Portable SSD Product Information

Last Update date : May 23. 2024

Here you’ll find frequently asked questions and solutions regarding your Samsung V-NAND SSD.

Samsung Portable SSD supports the USB 3.2 interface, and is optimised to work with USB 2.0 based devices. Samsung Portable SSD products operate with as little as 2.5W (5V/0.5A) of power supply. In internal testing, the Portable SSD T7 product, T7 Shield product, and T9 product are successfully recognised and able to transfer data on iPhone 15, iPhone 15 Plus, iPhone 15 Pro, and iPhone 15 Pro Max.

According to Apple's official requirements (https://support.apple.com/en-us/HT212832), when video recording in ProRes 4k 60fps on iPhone 15, the connected external storage device must have a maximum power consumption of less than 4.5W and requires sustained performance of 220MB/s or higher. Samsung Portable SSD products (T9, T7 Shield, T7) meet these requirements at room temperature(25°C) conditions. Through internal evaluation, Samsung confirmed that the Portable SSD T9, T7 Shield, and T7 are capable of recording ProRes 4K 60fps video on iPhone 15 Pro and iPhone 15 Pro Max.

Samsung Portable SSD is safely designed to prevent the surface temperature from rising above a certain temperature in accordance with the international safety standard IEC62368-1 to prevent users from experiencing low-temperature burns when using the product.

Samsung recommends using the genuine USB Type-C Cable included with Samsung Portable SSD products. Non-genuine cables may result in the device not being recognised or performance degradation.

Samsung Portable SSD can be formatted with APFS File System. For detailed file formatting methods, please refer to Apple’s formatting method. (https://support.apple.com/en-us/guide/disk-utility/dsku19ed921c/mac) Samsung Portable SSD is set to exFAT file system when first shipped. The exFAT file system also can be recognised by Mac and iPhone 15, and ProRes video recording is possible.

No, it cannot. Only systems with a Thunderbolt (at least Gen 3) USB- C port marked with a lightning bolt symbol are available.

 

Yes, you can. Disable the password protection feature freely to use the Samsung Portable SSD.

The password can be changed through the Samsung SSD Magician software, Samsung Portable SSD software, or mobile app.

You can register up to 4 fingerprints.

The T7 Shield is IP65 rated. IP (Ingress Protection) rating and grade refer to water and dust resistance grades recognised through the test under controlled conditions. However, the water and dust resistance capabilities may vary, depending on the environmental conditions. The warranty does not cover damage caused by liquid or dust.

The conditions for the IP65 test are as follows:

  • IPX5 Test Condition: The device is exposed to fresh water projected from a nozzle (Φ6.3mm) at 12.5L/min for 3 minutes

  • IP6X Test Condition: The device is exposed to 2kg/m³ of active dust with pressure under 2kPa for 8 hours in a vacuum chamber (This means resisting jet spray of low-pressure fresh water and intrusion from dust from any direction.)

 

[Precautions for Use]

  • If the product is wet, remove moisture with dry towel, tissue, etc. (joining part of a connector in particular). Immersion and humidity may cause failure, so dry the product fully before use.

  • If the product gets wet or immersed in liquids (the product supporting the waterproof function does not follow the precautions to maintain the waterproof condition), then the water damage indicator label attached inside the product will change. Please note that failures caused by these reasons are not covered by the warranty.

The cable provided with the T7 Shield is not waterproof. If you use the cable when it is wet, it may cause failure. Please dry it completely before use.

Samsung SSDs comply with the IDEMA (International Disk Drive Equipment and Materials) standards.

However, the difference between the actual capacity and the displayed capacity is due to the different methods of representing 1GB. To make it easier for consumers, the manufacturer expresses 1GB as 1,000MB instead of 1,024MB, but the calculation is based on 1,024MB when the OS calculates the capacity.

Thank you for your feedback!

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