How to resolve No Drain Issue in Samsung Washing Machine?
If you notice your Washing Machine won't drain completely or Error Code ND occurs, there could be a problem with the drain hose or drain filter.
The drain hose can be positioned in two ways:
• Over the edge of a wash basin: The drain hose must be placed at a height of between 24 in. (60 cm) and 35 in. (90 cm) from the floor. To keep the spout of the drain hose bent, use the supplied plastic hose guide (A). Secure the guide to the wall using a hook to ensure stable drainage.
Positioning the drain hose over the edge of a wash basin
• ln a standpipe or laundry tub: The laundry tub (B) or standpipe (C) must be no shorter than 18 in. (46 cm) and no higher or longer than 96 inches (245 cm). Make sure the drain hose and the standpipe are not airtight. Use Hose retainer (D) and Tie Straps (E) to secure the drain hose
Positioning the drain hose in a standpipe or laundry tub
Open the filter cover
Open the cap on the hose
Take out the filter
Clean the filter and put it back
Close the filter cover
Thank you for your feedback!
Please answer all questions.
Samsung Members
![]()
![]()
Repair Services
![]()
![]()
RC01_Static Content