Eligible products
Redeem your e-voucher on eligible Galaxy devices and accessories today.
Redemption period:
For pre-order purchases made between 2 Feb - 16 Feb 2023: Valid until 23 Apr 2023
For launch purchases made between 17 Feb - 16 Mar 2023: Valid until 29 May 2023
FAQ
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How do I redeem my e-voucherCart out with the unique e-voucher code after selecting eligible tablets, earbuds, smartwatches or mobile accessories on Samsung Online Store Singapore. No refunds or exchange for any unused e-voucher value.
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Discount was not reflected after entering the promo code.Please contact us at www.samsung.com/sg/support/contact/ for further assistance.
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Can I use the e-voucher in conjunction with other promo codes, promotions, discounts and/or vouchers?Each e-voucher is only good for a single transaction and are non-stackable with any other promotions, promo codes, discounts and/or vouchers unless otherwise stated.
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Why can’t I use my e-voucher for certain products?This e-voucher is only valid for selected tablets, earbuds, smartwatches or mobile accessories that are listed on https://www.samsung.com/sg/offer/galaxy-s23-series-redemption/ Terms and conditions apply, while stocks last.
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Can I cancel my order after I made my purchase using the e-voucher?Please contact us at www.samsung.com/sg/support/contact/ for any cancellation request.
Pre-order Promotion Terms and Conditions
1. This promotion is valid for customers who have purchased the Galaxy S23 5G, Galaxy S23+ 5G or Galaxy S23 Ultra 5G during the period 2 Feb 2023 (0200hrs) to 16 Feb 2023 (2359hrs) from M1, StarHub, Lazada, Shopee, Amazon.sg, Courts, Best Denki, Gain City, Harvey Norman and Challenger.
2. The following gifts shall be redeemed via QR code on your redemption card/sticker, landing you on the Samsung Members app. Scan the QR code using your new Galaxy S23.
Redemption period is from 10 Feb 2023 (0000hrs) to 10 April 2023 (2359hrs) (“Redemption Period”):
Device Purchased |
Gifts |
Galaxy S23 5G |
$100 e-Voucher |
Galaxy S23+ 5G |
$150 e-Voucher |
Galaxy S23 Ultra 5G 256GB/512GB |
$250 e-Voucher |
Galaxy S23 Ultra 5G 1TB |
$350 e-Voucher |
No extension of Redemption Period is allowed.
3. For the purposes of verification, customers are required to submit the following documents on the Galaxy Gift Redemption Portal (“Verification Documents”):
(i) Date of purchase
(ii) Place of purchase
(iii) IMEI number
(iv) Required to upload images of – IMEI serial screenshot, proof of purchase (receipt/telco service agreement) and redemption card.
4. Once the above has been verified, the e-Voucher shall be provided to customers via email in the form of a unique promo code within 7 days (“e-Voucher”).
5. Each promo code is only valid for a single use and on the Samsung Online Store.
6. This e-Voucher cannot be used in conjunction with other promo codes, promotions, discounts and/or vouchers unless otherwise stated.
7. The e-Voucher may be used to purchase selected tablets, earbuds, smartwatches, mobile accessories or consumer appliances, subject to stock availability.
8. The e-Voucher is expressed in Singapore dollars and is non-exchangeable for cash and/or gift vouchers.
9. If the value of your order is less than the value of the e-Voucher, the remaining e-voucher value shall be forfeited. In the case that the value of your order exceeds the value of the e-Voucher, any outstanding order balance is payable.
10. If multiple devices have been purchased the e-Vouchers must be redeemed separately.
11. The Verification Documents may not be sold or assigned to another party. Any attempt to do so will automatically render the redemption null and void.
12. Samsung reserves the right to reject redemption for customers whose details do not match the proof of purchase documents, if Samsung suspects the Verification Documents are false or have been tampered with in any way, or otherwise if Samsung believes in its sole discretion that the redemption is not in accordance with these Terms and Conditions.
13. Gifts are not exchangeable for cash or kind.
14. Promotion is applicable to end-consumers only; not for trade, corporate or bulk purchases (of more than 3 devices).
15. The e-Voucher may be used from 10 Feb 2023 (0000hrs) to 23 April 2023 (2359hrs)
16. No extension of expiry date is allowed.
Launch Promotion Terms and Conditions
1. This promotion is valid for customers who have purchased the Samsung Galaxy S23 5G, Galaxy S23+ 5G or Galaxy S23 Ultra 5G (“Galaxy S23”) between 17 Feb 2023 (0000hrs) to 16 Mar 2023 (2359hrs) (“Purchase Period”) from Samsung Online store, Lazada, Shopee, Amazon.sg, Zalora, Courts, Best Denki, Gain City and Harvey Norman.
2. The following gifts shall be redeemed via QR code on your redemption card/sticker, landing you on the Samsung Members app. Scan the QR code using your new Galaxy S23.
Redemption period is from 10 Feb 2023 (0000hrs) to 10 April 2023 (2359hrs) (“Redemption Period”):
Device Purchased |
Gifts |
Samsung Galaxy S23 5G |
$100 e-Voucher/*$200 e-Voucher |
Samsung Galaxy S23+ 5G |
$150 e-Voucher/*$250 e-Voucher |
Samsung Galaxy S23 Ultra 5G |
$250 e-Voucher/*$350 e-Voucher |
*EDU offer
No extension of Redemption Period is allowed.
3. For the purposes of verification, customers are required to submit the following documents on the Galaxy Gift Redemption Portal (“Verification Documents”):
(i) Date of purchase
(ii) Place of purchase
(iii) IMEI number; and
(iv) Required to upload images of – IMEI serial screenshot, proof of purchase (receipt/telco service agreement) and redemption card.
4. Once the Verification Documents have been successfully verified, the e-Voucher shall be provided to customers via email in the form of a unique promo code within 7 days from date of redemption.
5. Each e-Voucher is only valid for a single use on selected tablets, earbuds, smartwatches or mobile accessories from the Samsung Online Store, subject to stock availability.
6. Each e-Voucher is only valid between 17 Feb 2023 (0000hrs) to 29 May 2023 (2359hrs). No extension of expiry date is allowed.
7. The e-Voucher cannot be used in conjunction with other promo codes, promotions, discounts and/or vouchers unless otherwise stated.
8. The e-Voucher is expressed in Singapore dollars and is non-exchangeable for cash.
9. If the value of your order is less than the value of the e-Voucher, the remaining e-voucher value shall be forfeited. In the case that the value of your order exceeds the value of the e-Voucher, any outstanding order balance is payable.
10. If multiple devices have been purchased, the e-Vouchers must be redeemed separately.
11. The Verification Documents may not be sold or assigned to another party. Any attempt to so will automatically render the redemption null and void.
12. Samsung reserves the right to reject redemption for customers whose details do not match the proof of purchase documents, if Samsung suspects the Verification Documents are false or have been tampered with in any way, or otherwise if Samsung believes in its sole discretion that the redemption is not in accordance with these Terms and Conditions.
13. Promotion is applicable to end-consumers only; not for trade, corporate or bulk purchases (of more than 3 devices).
14. Samsung reserves the right to replace any Gift(s) with another item. Gifts are not exchangeable for cash or kind.