Expired

Galaxy 14-Day Trial Program

Experience the latest Galaxy devices without worries and choose to keep or return within 14 days.

Valid from Apr 22. 2021 ~ Apr 27. 2021

Galaxy S21 Series 5G

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Galaxy Z Fold2

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Promo Mechanics

1. Metro Manila customer purchases a Galaxy S21 Series 5G or Galaxy Z Fold2 from Samsung.com.
Model Memory SRP
Galaxy S21 Ultra 5G 512GB ₱79,990
Galaxy S21 Ultra 5G 256GB ₱69,990
Galaxy S21 Ultra 5G 128GB ₱66,990
Galaxy S21+ 5G 256GB ₱57,990
Galaxy S21+ 5G 128GB ₱54,990
Galaxy S21 5G 256GB ₱47,990
Galaxy S21 5G 128GB ₱44,990
Galaxy Z Fold2 256GB ₱99,990
2. For customers within Metro Manila, customer will automatically be eligible for a device trial period of 14 days. If customer is not satisfied with the device, they can return the device and leather case (EF-VF916LBEGWW – applicable for Galaxy Z Fold 2 only) any time within the trial period, and they will be entitled to a full refund of the device and leather case (EF-VF916LBEGWW – applicable for Galaxy Z Fold 2 only) at customer's actual purchase cost as indicated in OR.
3. The start of the 14-day trial period will be on the day of device receipt (1-3 days from purchase).
4. The refund will be given, provided that the returned device:
a. Turns on and is able to connect to a network.
b. Does not have visible water or accidental damage.
c. Does not have visible cracks on the screen, camera, frame, or back of the device.
Devices with light scratches can still be honored given that this does not affect the performance of the phone.
d. Is signed out from all accounts (Samsung, Google, etc.).
e. Comes with its complete box contents (including data cable).
f. [For Galaxy Z Fold2] Still comes with the FREE Galaxy Buds Live and that the FREE 12mos SC+, and may come in with the discounted leather case if bought together with the main unit (EF-VF916LBEGWW).
5. Devices with any observed damage as stated above will forfeit the validity for the Galaxy Free Trial Program, and no partial refund will be provided.
6. This promo is not convertible to cash and can be combined with 0% installment upon purchase.
a. If customer opts to pay via 0%, please note that IF s/he decides to return the device within 14 days, the full refund will come in the form of a check, and her monthly installments will not be cancelled
7. Bundle promo deemed eligible can only be redeemed by the customer 14 days after the date of purchase for RMS redemption.
a. [For Galaxy S21 Series 5G] Still comes with the FREE Galaxy Buds Pro for Galaxy S21 Ultra/ S21+ or the FREE Galaxy Buds Live for Galaxy S21 (freebie via RMS redemption).

DEVICE RETURN (To Authorized Service Center)

1. If customer is not satisfied with the device and wishes to get refund, they can return the device any time within the 14-day trial period at any Samsung Authorized Service Centers (ASC) within Metro Manila.
Authorized Service Center Name City/ Municipality Operating Hours
Chronicles Electronics Corp. Las Piñas City Monday to Saturday
8:30AM to 5:30PM
Chronicles Works and Services Incorporated Manila City Monday to Saturday
8:30AM to 5:30PM
Henry's Electronics - Valenzuela Valenzuela City Monday to Saturday
9:00AM to 6:00PM
Raycon Airconditioning & Refrigaration Services - Cainta Cainta Monday to Saturday
9:00AM to 6:00PM
Jazzy Technical Services - Laguna Santa Rosa City Monday to Saturday
9:00AM to 6:00PM
Comworks, Inc. Calamba City Monday to Sunday
10:00AM to 7:00PM
Jan Bc Mobile Inc. Mandaluyong City Monday to Sunday
10:00AM to 6:00PM
Mind Alliance Ventures, Inc. - North Edsa Quezon City Monday to Sunday
10:00AM to 7:00PM
Platinum Mobile Marketing Pasay City Monday to Sunday
10:00AM to 7:00PM
Primasiana Philippines Inc. - Makati Makati City Monday to Sunday
8:00AM to 5:00PM
Primasiana Philippines Inc. - Lipa Lipa City Monday to Saturday
10:00AM to 8:00PM
Hi-Factor Iontech Digital Industries Corporation - Greenhills San Juan City Monday to Sunday
10:00AM to 7:00PM
Primasiana Philippines Inc. - Festival Muntinlupa City Monday to Sunday
11:00AM to 7:00PM
2. Customer to fill up the Samsung Refund Form and short survey, provided by the ASC.
3. Customer must present the following:
a. OR of the device purchased.
b. Delivery Receipt.
c. Valid ID matching the name indicated in the OR.
d. device with complete box inclusions.
d. freebies / leather case (applicable for Galaxy ZFold2), if any.
4. ASC to confirm validity of the program registration and requirements, and to check if the returned device:
a. Turns on and is able to connect to a network
b. Does not have visible water or accidental damage
c. Does not have visible cracks on the screen, camera, frame, or back of the device.
Devices with light scratches can still be honored given that this does not affect the performance of the phone.
d. Is signed out from all accounts (Samsung, Google, etc.)
e. Comes with its complete box contents (including data cable)
f. [For Galaxy Z Fold2] Still comes with the FREE Galaxy Buds Live and that the FREE 12mos SC+, and may come in with the discounted leather case if bought together with the main unit (EF-VF916LBEGWW).
5. Devices with any observed damage as stated above will forfeit the validity for the Galaxy Free Trial Program. The ASC’s assessment on the validity of the return is deemed final.
6. Upon confirmation of complete requirements, ASC will process customer refund via check release – at the exact same price of the device as indicated on the customer’s OR. Check will be named to the customer’s valid ID that matches the OR
7. Customer to be contacted by Samsung once check is ready for pick-up from the same ASC. Processing will take 2-4 weeks from the date of the return.

*Applicable to orders within Metro Manila only.
Per DTI Fair Trade Permit No. FTEB-117751 Series of 2021.
Terms and Conditions apply.