Returns & Refunds

What is Samsung's Change Of Mind Policy?
Who pays for the delivery fee when I return my product under the Samsung Change of Mind Policy? 
How do I exchange or replace an item?
Do I have to pay for return shipping if I want to return an item?
What is the return policy?
How do I return a product?
Can I receive a refund for my Samsung Rewards Points?
Can I cancel a return?
What happens if my return order has bundle discounts or free items?
How can I track my return?
What if I receive a damaged or defective product?
How do I cancel my order?
In which cases can I request a refund?
What is the refund guide for duplicate payments?
How long will it take for me to receive a return/refund from the Samsung Online Store? 
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