What if I receive a damaged or defective product?

We're sorry that this happened. Here are a couple of options, depending on your situation:

- If the item that you received is defective, we recommend that, to possibly avoid a return, you reach out to our Customer Care team at Contact Us or call 0800 726 786 for troubleshooting and support. You can also chat with them here Here

Is this content helpful?

Thank you. Glad we were able to help. Your feedback helps us provide better support.