SM-A207F/DS
Common Topics
SM-A207F/DS
SM-A207F/DSSolutions & Tips
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Others
How to use the ‘screen recording’ feature on your Samsung Galaxy smartphone
FAQ To learn How to use the ‘screen recording’ feature on your Samsung Galaxy smartphone
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Application
Will the alarm turn on in my Samsung phone or tablet if the device is turned off?
FAQ to learn more about 'Will the alarm turn on in my Samsung phone or tablet if the device is turned off.
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Power
How to start your Galaxy Phone in Safe Mode
FAQ about Safe mode
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Others
How to mirror from your Samsung Smartphone to your TV?
FAQ to learn how to mirror the screen of your Samsung phone to your TV
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Software Upgrade
How to update the latest software for your Galaxy mobile device?
FAQ to learn how to update your galaxy mobile device.
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Others
How to use the Samsung Members app
FAQ to learn about using the Samsung Members app
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Others
How to set-up the double verification on my Samsung account?
FAQ to learn how to set up the two-step verification in your Samsung account.
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Others
How can I check for the Warranty of my Samsung Mobile Phone?
How can I check for the Warranty of my Samsung Mobile Phone?
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Call & Contacts
How to activate and use the call barring feature on my Samsung phone?
FAQ to learn how to activate and use the call barring feature on my Samsung phone
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Software Upgrade
Why is my Samsung Galaxy phone does not update the software?
FAQ to learn more about why Samsung Galaxy phone does not update the software.
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Others
How to remove the Samsung SmartTag?
How to remove the Samsung SmartTag?
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Others
How to check the operating system of Samsung galaxy devices?
FAQ To learn How to check the operating system of Samsung galaxy devices?
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Others
How to find the useful features of the Samsung keyboard on your Galaxy phone?
FAQ to learn how to use the features of Samsung Galaxy keyboard.
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Others
How to add an email account to your Samsung mobile device?
FAQ To learn How to add an email account to your Samsung mobile device?
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Network & WiFi
How to troubleshoot a Galaxy phone that won't connect to a Wi-Fi network
FAQ to learn how to troubleshoot a Galaxy phone that won't connect to a Wi-Fi network
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Others
How to add apps and widgets on your Galaxy phone's home screen?
FAQ to Discover the step-by-step guide on how to enhance the organization of your Galaxy phone by adding apps and widgets to the home screen.
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Lock
My Samsung smartphone is not recognizing fingerprints How do I fix it?
FAQ To learn My Samsung smartphone is not recognizing fingerprints. How do I fix it?
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Call & Contacts
How to view, edit and save contacts on your Samsung Galaxy smartphone
FAQ To learn how to view, edit and save contacts on your Samsung Galaxy smartphone
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Network & WiFi
How to use or manage dual SIM cards on Samsung phone
FAQ to learn how to operate and manage dual SIM cards on a Samsung phone.
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Others
How do I turn on the Developer Options menu on my Samsung Galaxy device?
How to enable Developer mode on Samsung Smart phone?
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Software Upgrade
Why downgrading your Samsung product software is not recommended?
FAQ to learn Why downgrading your Samsung product software is not recommended.
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Power
What to do when Samsung Galaxy phone screen goes white
FAQ to learn What to do when Samsung Galaxy phone screen goes white
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Others
How to enable lock screen on my Samsung phone?
FAQ to learn how to Activate lock screen on my Samsung phone.
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Network & WiFi
What to do if Galaxy phone has network lock issue?
FAQ about how to fix Samsung network lock issues.
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Others
Samsung Mobile device has a blank or black display
FAQ To learn Samsung Mobile device has a blank or black display
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Hardware
I have dead pixel on my Samsung mobile
FAQ To learn about dead pixel on Samsung mobile .
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Call & Contacts
My contacts are not showing on the Phone app
FAQ to Explore the issue of contacts not appearing on the Phone app and find solutions.
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Network & WiFi
How to enable Wi-Fi tethering on Samsung phone
FAQ to learn how to enable Wi-Fi tethering on Samsung phone.
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Call & Contacts
Call logs are not appearing on my Samsung mobile
FAQ To learn why call logs do not appear on Samsung mobile.
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Others
How Do I Remove Pop-up Ads on my Samsung Device?
FAQ to learn how to eliminate pop-up ads from your Samsung device.
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Call & Contacts
What to do if contacts in your device are erased automatically?
FAQ to learn about why Some of contacts list in the device deleted automatically
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Power
Samsung phone unexpectedly powers off
FAQ to learn why does a Samsung phone shut off unexpectedly.
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Settings
How to change the language of the Samsung account?
FAQ to learn how to change the language of the Samsung account?
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Others
How can I Unhide & Hide Albums in my Samsung Gallery?
FAQ to learn how to Unhide & Hide Albums on Samsung phone
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Samsung Apps
How to know the registered products in my Samsung account and its warranty status?
FAQ how to register product in Samsung account and warranty status?
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Others
Galaxy eSIM and supported network carriers
FAQ for Mobile Devices. Find more about Galaxy eSIM and supported network carriers with Samsung Support.
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Settings
Protect your privacy during repairs with Maintenance mode
FAQ To learn how to Protect your privacy during repairs with Maintenance mode
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Others
How to fix a flickering or flashing Galaxy Android Phone Screen
FAQ to learn about How to fix Galaxy android phone screen flickering or flashing?
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Others
Adding Tags to Pictures and Videos on My Galaxy Phone
How to add tag to photos and videos?
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Others
How to customize your Galaxy phone Always On Display?
FAQ to learn how to personalize the Always On Display on your Galaxy phone.
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Others
How to activate the double tap to turn off the screen on my Samsung Galaxy phone
FAQ to learn how to activate the double tap to turn off the screen on Samsung Galaxy phone.
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Others
How to transfer WhatsApp chats to a new Samsung phone?
How to transfer chats from what's app to new phone?
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Others
How to reset the Secure Folder password
FAQ to learn How to reset Secure folder password?
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Others
How to use Portrait Video Mode?
How to use Portrait Video Mode?
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Others
How to extract text from a photo?
FAQ to learn how to extract a text from a photo.
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Others
How to remove the (Recent Folder) from your Gallery?
FAQ To learn How to remove the (Recent Folder) from your Gallery?
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Settings
How to activate live caption
FAQ to learn how to enable Live Caption on your device.
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Settings
Opening the notification panel by swiping anywhere on the screen
How can you open the notification panel on your device?
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Call & Contacts
How to check call duration on your Galaxy device?
How can you check the duration of a call on your Galaxy device?
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Samsung Apps
Raising an Error Report via Samsung Members app
FAQ To learn how to raise an Error Report via Samsung Members app
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Settings
Screen Black And White Only on Samsung Galaxy phone
Samsung Galaxy phone displaying only black and white colors
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Others
Adjusting the Camera Ratio on my Samsung Phone
FAQ to learn about How can I change or modify the camera aspect ratio on my Samsung phone?
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Others
How to activate my Samsung Care plus?
FAQ to learn about how to activate Samsung care plus
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Others
How to set up an eSIM and nano-sim card on your Galaxy device
FAQ To learn how to set up an eSIM and nano-sim card on Galaxy device .
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Call & Contacts
How to change the call background on my Galaxy phone
FAQ to learn how to change the call background on my Galaxy phone
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Others
How to enable Screensaver on my Samsung phone?
Setting up a Screensaver on my Samsung Phone
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Others
How can I operate my Samsung smartphone with a mouse?
How do I control my Samsung phone using a mouse?
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Application
How to add an alternate calendar on your Samsung Galaxy?
FAQ to learn how to change a calendar in Samsung Galaxy phone.
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Others
How to run diagnostics from your Samsung device
FAQ to learn how to use Diagnostics on your Galaxy phone
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Call & Contacts
How do I add a Contact Number to my Home Screen?
Can you provide instructions on how to add a contact number to my home screen?
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Application
How to enable permission to install apps from unknown source on my Samsung phone?
FAQ To learn How to enable permission to install apps from unknown source on my Samsung phone?
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Others
What to do if your SmartTag freezes or stops responding?
FAQ to learn What to do if SmartTag does not work or freezes
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Multimedia
Samsung Gallery: Creating stories
How to make a story using Samsung Gallery?
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Multimedia
Samsung Gallery: Creating a movie
How to create movie using Samsung gallery?
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Others
How can I activate location tags on my Galaxy device?
Activate Location Tags on my Galaxy Device
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Multimedia
Samsung gallery: Creating albums
How to create albums in Samsung Galaxy Gallery
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Multimedia
How do I transfer photos from my Galaxy phone to my PC?
How do I transfer photos from my smartphone to my PC?
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Application
How to use the search function in Gallery app on Galaxy phone?
How can I effectively utilize the search function in the Gallery app on my Galaxy phone?
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Multimedia
Samsung Gallery: Sync Photos across devices
FAQ about how to Sync photos across devices with Samsung Gallery
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Others
How to make GIF and Collage in your Galaxy phone?
How can I create GIFs and collages on my Galaxy phone?
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Application
The Samsung phone's applications aren't sending notifications.
FAQ to learn how to fix Samsung phone's applications aren't sending notifications.
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Multimedia
Pictures in the My Files app are missing from the Gallery app
How can I resolve the issue of pictures missing from the Gallery app that were originally present in the My Files app?
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Message
How to Change the default messaging app on your Galaxy phone
FAQ To learn How to Change the default messaging app on your Galaxy phone
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Others
How to use split screen and multi windows on Galaxy phones
FAQ to learn about How to use split screen and multi windows on Galaxy phones
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Others
How to hide the content notification on the lock screen of Samsung device?
How to make your Galaxy device's content notifications hidden from view?
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Others
How do I use the Smart Manager application to check for malware or viruses?
FAQ to learn more about how to use and protect your Samsung Galaxy phone.
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Others
Samsung Gallery: Creating a shared album
FAQ to learn how to create a shared album
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Software Upgrade
How to update software using Smart Switch
FAQ about Mobile software update: How to update software using Smart Switch
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Audio
How to resolve audio and microphone issues on your Galaxy device
FAQ to learn how to address audio and microphone problems on your Galaxy device.
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Others
Install and Uninstall an app on a Samsung device
FAQ to learn about Installing and Uninstalling Apps on Your Samsung Device
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Application
Good Lock: Elevate Your Samsung Experience
FAQ to learn how to elevate your Samsung experience using Good Lock
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Others
How to use the text to speech feature on your Galaxy phone or tablet.
FAQ to learn how to utilize the text-to-speech function available on your Galaxy phone or tablet.
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Others
How to use the Smart pop-up view?
FAQ To learn How to use the Smart pop-up view?
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Lock
What is Extend Unlock feature and how do I set it on?
FAQ to learn more on what is Extend Unlock feature and how do I set it on?
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Software Upgrade
How to complete the registration for Samsung Care Plus?
FAQ to learn how to register for Samsung Care+.
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Others
Samsung Account Phone Number Auto Verification Feature (Skip two-step verification)
FAQ to learn more about the automated Verification of Samsung Account Phone Numbers (Skip Two-Step Verification).
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Network & WiFi
How to check signal strength in Samsung smartphone?
FAQ To learn How to check signal strength in Samsung smartphone?
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Others
How to force reboot your Samsung Galaxy smartphone?
FAQ to learn How to force reboot your Samsung Galaxy smartphone
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Others
How to block and unblock contacts on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to block and unblock contacts on your Samsung Galaxy smartphone with Samsung Support.
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Others
How to check for and schedule software updates on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to check for and schedule software updates on your Samsung Galaxy smartphone with Samsung Support.
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Others
How to enable ‘Dolby Atmos’ sound on your Samsung Galaxy smartphone
FAQ to learn more how to enable ‘Dolby Atmos’ sound on Samsung Galaxy smartphone.
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Others
How to enable/disable the ‘call waiting’ feature in your Samsung Smartphone
FAQ for Samsung Mobile. Find more about how to enable/disable the ‘call waiting’ feature in your Samsung Smartphone with Samsung Support.
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Others
How to ensure seamless performance of your Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to ensure seamless performance of your Galaxy smartphone with Samsung Support.
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Others
How to view call logs on your Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to view call logs on your Galaxy smartphone with Samsung Support.
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Others
How to optimize your smartphone’s performance and avoid heating
FAQ for Samsung Mobile. Find more about how to optimize your smartphone’s performance and avoid heating with Samsung Support.
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Network & WiFi
How to optimize network connectivity
FAQ for Samsung Mobile. Find more about how to optimize network connectivity with Samsung Support.
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Others
How to take screenshots using the edge panel of your Samsung smartphone
FAQ for Samsung Mobile. Find more about how to take screenshots using the edge panel of your Samsung smartphone with Samsung Support.
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Others
How to take screenshots using the side keys of your Samsung smartphone?
FAQ for Samsung Mobile. Find more about how to take screenshots using the side keys of your Samsung smartphone with Samsung Support.
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Backup & Restore
Smart Switch: iOS to Galaxy phone using USB connector
How to Video for Samsung Mobile Phone. Find more about 'Smart Switch: iOS to Galaxy phone using USB connector' with Samsung Support.
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Others
I want to learn about Samsung warranty policy.
FAQ to learn more about Samsung warranty policy.
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Backup & Restore
How to manage Samsung Cloud on the browser?
Samsung Cloud access on the browser
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Others
How to locate your Samsung Galaxy devices
FAQ for Samsung mobile, Find more about How to locate your Samsung Galaxy devices with Samsung Support.
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Accessory & Bluetooth
What is scalable codec?
Learn about what is scalable codec.
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Accessory & Bluetooth
How to pair and switch devices that is connected to the galaxy buds?
FAQ to learn How to pair and switch devices that is connected to the galaxy buds?
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Others
What to do if the location information is inaccurate on my smartphone
FAQ about What do I do when the location information is inaccurate on my Samsung smartphone?
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Application
How to remove lock screen ads?
FAQs to learn how to remove lock screen ads.
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Settings
How to connect your Galaxy smartphone to a car using Android Auto?
FAQ to Learn on what are the teps to connect the galaxy mobile phone to a car using android auto
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Multimedia
How to control media and devices on your Galaxy smartphone?
Learn the steps on how to control the media and devices on your Samsung Mobile.
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Backup & Restore
How can I backup data on my Galaxy device automatically?
Learn on how to back up data on your Galaxy mobile phone automatically.
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Application
What is the Samsung Flow and how to use it?
Learn on how to use the Samsung flow.
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Application
How can I use the Bixby application?
Check out the guide on how to use Bixby in your Galaxy device
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Application
How can I use the Calendar app on my Samsung smartphone?
Check the guide on how to use the Calendar application of Galaxy mobile phone
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Others
How to request for a Samsung remote service appointment?
How to request for a Samsung remote service appointment?
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Software Upgrade
What are the new features of Android 11 or the R-OS?
What are the new features of Android 11 or the R-OS?
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Others
How to sync gallery files to OneDrive on my Samsung phone?
How to sync gallery files to OneDrive on my Samsung phone?
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Others
How to use Voice Over WI-FI on my Samsung phone?
How to use Voice Over WI-FI on my Samsung phone?
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Hardware
How to remove external factors that affect the sound of Samsung device?
How to remove external factors that affect the sound of Samsung device?
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Settings
What to do when GPS is not working properly on Samsung device?
FAQ to learn what to do when GPS is not working properly on Samsung device.
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Others
How to keep your Galaxy phone from slowing down?
FAQ to learn how to keep Galaxy phone from slowing down.
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Others
What to do if you have lost your Galaxy device?
FAQ about What to do if you have lost your Galaxy device?
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Camera
Phenomena that may occur when using Samsung Note20 camera?
Phenomena that may occur when using Samsung Note20 camera?
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Others
How to find phone's model number, serial number or IMEI number on Samsung phone
How to find phone's model number, serial number or IMEI number on Samsung phone
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Backup & Restore
How to move from iOS phone to Samsung?
How to move from iOS phone to Samsung?
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Others
How do I control my smart home devices via Samsung SmartTag?
How do I control my smart home devices via Samsung SmartTag?
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Others
How do I find my Samsung SmartTag?
How do I find my Samsung SmartTag?
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Others
How do I view details for Samsung SmartTag?
How do I view details for Samsung SmartTag?
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Others
How do I initialize the Samsung SmartTag?
How do I initialize the Samsung SmartTag?
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Others
How to get notification whenever a SmartTag is found?
How to get notification whenever a SmartTag is found?
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Others
Why my Samsung phone does not ring, when it's connected to SmartTag?
Why my Samsung phone does not ring, when it's connected to SmartTag?
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Accessory & Bluetooth
What to do when I cannot find the device in the phone’s Bluetooth connection settings?
What to do when I cannot find the device in the phone’s Bluetooth connection settings?
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Others
How many SmartTags can be connected with one Samsung mobile phone at the same time?
FAQ to Discover the maximum number of SmartTags that can be simultaneously connected to a Samsung mobile phone and explore potential limitations on connection performance
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Others
Why the SmartTag location is too different when using Offline Finding Feature?
Why the SmartTag location is too different when using Offline Finding Feature?
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Others
Samsung SmartTag error codes
FAQ to learn what error codes occur while registering and connecting SmartTag?
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Others
What is SmartThings Find?
What is SmartThings Find?
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Others
How do I install Samsung SmartThings Find on my device?
How do I install Samsung SmartThings Find on my device?
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Kies
How do I remove the memory card from my Samsung Mobile/Tablet?
How do I remove the memory card from my Samsung Mobile/Tablet?
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Hardware
What to do if your Galaxy phone's screen won't rotate?
What to do if the Galaxy phone does not rotate the screen?
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Others
How to access data even if your Galaxy phone's touch screen is not available?
What to do if touch screen is not working
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Others
How to set an audio file saved on your Galaxy phone as a ringtone?
FAQ about How to set the ringtone using mp3 file?
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Power
What to do if the battery of my new phone seems to be draining faster?
FAQ to learn What to do if battery drains fast when phone is very new?
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Others
How to use 5G with your Galaxy phone?
FAQ on how to use 5G on Samsung mobile
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Power
What to do if your Galaxy phone won’t power on properly?
FAQ: What to do if the Samsung phone does not turn on
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Others
How to disable the dynamic lock screen on your Galaxy phone?
FAQ to learn How to turn off the dynamic lock screen in Samsung smart phone
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Others
Precautions when using the Galaxy foldable devices
FAQ for Samsung Mobile. Find more about precautions when using the Galaxy foldable devices with Samsung Support.
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Others
Use the informative Cover screen on the Galaxy Z Flip3 5G
FAQ for Samsung Mobile. Find more about use the informative Cover screen on the Galaxy Z Flip3 5G with Samsung Support.
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Hardware
Can the new S-pen pro fit in to Note 10+ for charging?
Can the new S-pen pro be used with Note 10+ ?
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Accessory & Bluetooth
How to fix Bluetooth connection problems with your phone or tablet?
FAQ to learn how to connect Bluetooth to my mobile or tablet.
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Software Upgrade
Why is my phone slowing down and how can I speed it up?
FAQ to learn about a few things you can try when your Galaxy phone is slowing down.
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Backup & Restore
Changes to Gallery Sync, Samsung Cloud Drive and Premium Storage
Changes to Gallery Sync, Samsung Cloud Drive and Premium Storage
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Audio
How to remove external factors that affect the sound of mobile device
how to get rid of the noise while talking on the phone?
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Multimedia
How can I recover deleted photos?
FAQ to learn how to retrieve photos that have been deleted?
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Others
Will device NFC work if equipped with LED cover?
FAQ for Samsung Mobile. Find more about Will device NFC work if equipped with LED cover with Samsung Support.
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Others
What to do if you cannot hear the phone call sound well
FAQ for Samsung Mobile. Find more about what to do if you cannot hear the phone call sound well with Samsung Support.
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Software Upgrade
How can I check what version of android I have on my device?
FAQ to Discover how to check the current Android version on your Samsung device.
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Audio
What should I do when the left and right volume levels of Buds Pro are different?
What should I do when the left and right volume levels of Buds Pro are different?
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Audio
What to do when my Galaxy Buds Pro's noise control feature is not working properly
What should I do if my bud noise cancellation is not working?
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Others
How to manage files on your Galaxy Phone ?
How can I manage files on my mobile ?
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Application
How to use the Samsung Email app and how to open attachments on a Galaxy phone
How to use my email from my galaxy phone and open attachments?
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Others
How to turn the Predictive text feature on and off on a Galaxy phone
how do I turn the autocorrect function on and off on a galaxy phone?
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Others
Record and capture your Galaxy phone screen
How to take screen shots or screen recording ?
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Others
Troubleshooting a problem when using Smart View
FAQ for Samsung Mobile. Find more about troubleshooting the problem when using Smart View with Samsung Support.
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Settings
Useful audio settings on the Galaxy phone including Separate app sound
FAQ for Samsung Mobile. Find more about 'Useful audio settings on the Galaxy phone including Separate app sound' with Samsung Support.
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Others
How to sync your contacts on a Galaxy phone to your Google account and view the synced contacts
how to access my google contacts on a galaxy phone?
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Others
How to check the date and time in the Samsung Gallery app ?
How to check date and time of the photos in gallery ?
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Application
How to manage the notifications and permissions of apps through settings on a Galaxy phone?
FAQ to learn how to manage settings of applications on galaxy phones ?
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Others
What to do if your Galaxy phone's touch screen doesn't work properly?
How to enhance the touch screen of my mobile ?
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Multimedia
How to manage photos and videos in the Gallery app by synchronizing them with OneDrive ?
How to sync photos and videos with OneDrive ?
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Call & Contacts
How to enable the Wi-Fi calling function on a Galaxy phone?
FAQ To learn How to enable the Wi-Fi calling function on a Galaxy phone?
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Audio
Check the battery life difference between the left and right earbuds of the Galaxy Buds
Check the battery life difference between the left and right earbuds of the Galaxy Buds
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Hardware
Make sure that the protective vinyl on your new Galaxy phone is completely removed
How to remove the protective vinyl of my galaxy phone?
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Others
Check the SIM card when phone calls and cellular data is not available
FAQ for Samsung Mobile. Find more about how to check the SIM card when phone call and cellular data is not available with Samsung Support.
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Others
How to troubleshoot the microphone of your Galaxy phone when it does not recognize a voice well
FAQ for Samsung Mobile. Find more about how to troubleshoot the microphone of the Galaxy phone that does not recognize the voice well with Samsung Support.
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Others
How to activate the Always On Display feature on your Galaxy phone?
how to activate the always on display feature on your galaxy phone?
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Hardware
What to do when your phone heats up?
FAQ to learn what to do when your phone heats up.
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Others
How to remove unwanted objects from photos on your Galaxy phone
How do I remove objects from my pictures?
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Others
How to adjust the font size and style on your Galaxy phone
how to adjust words size and style on my galaxy phone?
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Others
How to protect your Galaxy phone from installing smishing, pharming, and spy apps
FAQ to learn how do I make sure that the apps I am installing are safe.
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Others
How to use the TalkBack feature?
what is talkback feature and how to use it?
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Battery
Tips to make the most out of your Galaxy phone's battery
how to enhance your Galaxy phone's battery?
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Others
How to reduce eye strain by using Dark mode on your Galaxy phone?
how to reduce eye strain by using dark mode on your galaxy phone
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Application
The GPS location on my smartphone is inaccurate. How do I fix it?
FAQ To learn about The GPS location on my smartphone is inaccurate. How do I fix it?
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Hardware
First-ever water resistant foldable smartphone
What is the first water resistant foldable smart phone?
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Settings
How to troubleshoot when the Samsung phone display is unexpectedly grayscale
How to troubleshoot when the Samsung phone display is unexpectedly grayscale
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Application
How to use the Continue apps on other devices feature
How to use the Continue apps on other devices feature
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Others
How to use and configure a Mobile Hotspot on your Galaxy phone
FAQ to learn about How to use and configure a Mobile Hotspot on your Galaxy phone
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Others
How to activate my location and change settings for location permissions
how do I give location permissions to my mobile?
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Multimedia
How to create a GIF image from photos on your Galaxy phone
How to create a GIF image from photos on your Galaxy phone
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Others
How to create or remove a Google account on your Galaxy phone
How to create or remove a Google account on your Galaxy phone
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Others
How to perform a factory reset on your Galaxy phone?
FAQ to learn how do I return my galaxy phone to the factory settings.
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Others
How to enable or disable Mobile data on your Galaxy phone
how do I switch my data on and off on my galaxy phone?
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Others
How to set up and use Samsung Pass on your Galaxy phone
how can I use samsung pass and do I set it up?
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Application
How to update apps from the Galaxy Store and Play Store on your Galaxy phone
How to update apps from the Galaxy Store and Play Store on your Galaxy phone
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Call & Contacts
How to make calls and send messages on other Galaxy devices
How to make calls and send messages on other Galaxy devices
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Others
How to set the Weather widget location on your Galaxy phone
how do I get the weather icon on my galaxy phone?
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Others
How to block certain incoming calls on your Galaxy phone
how do I block a certain caller on my galaxy phone?
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Accessory & Bluetooth
How to troubleshoot when Bluetooth headset audio is unstable
FAQ for Samsung Mobile. Find more about how to troubleshoot when bluetooth headset audio is unstable with Samsung Support.
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Call & Contacts
What to do when your Galaxy device is unable to make or receive calls
FAQ for Samsung Mobile. Find more about what to do when your galaxy device is unable to make or receive calls with Samsung Support.
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Network & WiFi
What to do when calls disconnect or there’s no network signal on your Galaxy device
FAQ for Samsung Mobile. Find more about what to do when calls disconnect or there’s no network signal on your Galaxy device with Samsung Support.
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Settings
Remove accounts from your Galaxy phone or tablet
FAQ for Samsung Mobile. Find more about remove accounts from your Galaxy phone or tablet with Samsung Support.
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Settings
How do I delete all of my personal information from my device?
FAQ to learn how to delete all of my personal information from my device.
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Application
How to activate and use Game Launcher on your Galaxy phone
How to activate and use Game Launcher on your Galaxy phone
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Settings
How to turn your Galaxy phone's screen auto rotation on and off
How to turn your Galaxy phone's screen auto rotation on and off
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Audio
What to do when there is no sound in my wired headphones?
FAQ for Samsung Mobile. Find more about what to do when there is no sound in my wired headphones with Samsung Support.
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Others
How to change my calendar first day of the week as Monday
FAQ To learn How to change my calendar first day of the week as Monday
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Power
How can I prevent micro-vibrations?
FAQ for Samsung Mobile. Find more about how can I prevent micro-vibrations with Samsung Support.
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Others
How to prevent the overheating of your Galaxy device
FAQ to learn How to prevent the overheating of your Galaxy device
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Others
What to do when the keys on your Galaxy device stop working
FAQ for Samsung Mobile. Find more about what to do when the keys on your Galaxy device stop working with Samsung Support.
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Others
There is a gap between the screen and frame of my device
FAQ for Samsung Mobile. Find more about the gap between the screen and frame of your device with Samsung Support.
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Others
How to troubleshoot Camera app errors
FAQ for Samsung Mobile. Find more about how to troubleshoot Camera app errors with Samsung Support.
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Others
How to troubleshoot software update issues
FAQ to learn how you can resolve software update issues.
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Battery
Issues with wireless charging
FAQ for Samsung Mobile. Find more about issues with wireless charging with Samsung Support
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Others
What's new in ONE UI 4.0?
FAQ for Samsung Mobile. Find more about what’s new in ONE UI 4.0 with Samsung Support.
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Others
How to clean your Samsung Galaxy device
FAQ for Samsung Mobile. Find out more about how to clean your Galaxy device with Samsung Support.
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Audio
How to troubleshoot poor sound quality during a phone call
FAQ To learn How to troubleshoot poor sound quality during a phone call
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Others
Questions about ONE UI 4.0
FAQ for Samsung Mobile. Find more questions about ONE UI 4.0 with Samsung Support.
-
Battery
Issues with wired charging
FAQ for Samsung Mobile. Find more about issues with wired charging with Samsung Support.
-
Others
I dropped my device in water
FAQ for Samsung Mobile. Find more about what to do if you drop your device in water with Samsung Support.
-
Others
My device is shattered and there is a crack on my screen
FAQ for Samsung Mobile. Find more about what to do if your device is shattered or there is a crack on your screen with Samsung Support.
-
Software Upgrade
What is the One UI version?
What is the version of the One UI?
-
Others
How to use the S22 Ultra S Pen and check its compatibility
FAQ for mobile devices. Find more about how to use the S22 S Pen and check its compatibility with Samsung Support.
-
Others
How to use AR Emoji Sticker
FAQ for Mobile Devices. Find more about How to use AR Emoji Sticker with Samsung Support.
-
Software Upgrade
Find out what version of Android OS my device is running
How to check the version of the Android operating system on my Galaxy phone
-
Others
What to do if your microphone or speaker is not working properly
FAQ for Mobile Devices. Find more about What to do if your microphone or speaker is not working properly with Samsung Support.
-
Others
What are the features of the Samsung clock?
FAQ for Mobile & Devices. Find more about What are the features of the Samsung clock with Samsung Support.
-
Others
How to make the most of Single Take with the Galaxy S22 AI Camera
FAQ for Mobile Devices. Find more about How to make the most of Single Take with the Galaxy S22 AI Camera with Samsung Support.
-
Others
Know what the green dot at the top of your screen means
FAQ for Mobile Devices. Find out Know what the green dot at the top of your screen means with Samsung Support.
-
Others
How to take a screenshot with your galaxy device?
FAQ To learn How to take a screenshot with your galaxy device?
-
Others
How to make the most out of Edge panels
FAQ for Mobile Devices. Find more about How to make the most out of Edge panels with Samsung Support.
-
Others
How to use Android Message on my Galaxy device
FAQ for Mobile Devices. Find more about How to use Android Message on my Galaxy device with Samsung Support.
-
Others
How to hide the navigation bar on Galaxy devices
FAQ for Mobile Devices. Find more about How to hide the navigation bar on Galaxy devices with Samsung Support.
-
Others
How to manage calls when multiple Bluetooth devices are connected
FAQ for Mobile Devices. Find more about How to manage calls when multiple Bluetooth devices are connected with Samsung Support.
-
Others
What is the foldable display and protective film on my smartphone?
FAQ for Mobile Devices. Find more about What is the foldable display and protective film on my smartphone with Samsung Support.
-
Hardware
Blank display on my Samsung phone or Tablet
Blank display on my Samsung phone or Tablet
-
Others
How to use TalkBack (Voice Assistant) on Galaxy phones?
How to activate (Voice Assistant) on Galaxy phones?
-
Others
What is the Galaxy Buds 360 audio feature?
FAQ for Mobile Devices. Find more about What is the Galaxy Buds 360 audio feature with Samsung Support.
-
Others
How to charge my Galaxy Buds
FAQ for Mobile Devices. Find more about How to charge my Galaxy Buds with Samsung Support.
-
Others
How do I change the display name of my Galaxy Buds?
FAQ for Mobile Devices. Find more about How do I change the display name of my Galaxy Buds with Samsung Support.
-
Others
How to backup and restore contacts on your Samsung Galaxy smartphone
How to backup and restore contacts on your Samsung Galaxy smartphone
-
Others
How to optimize charging of your Galaxy smartphone
How to have the best charging for Galaxy phones
-
Others
How to get complete diagnostic support for your smartphone on the Samsung Members app?
Samsung Members app complete diagnostic for smartphone
-
Others
what is this proximity sensor on your Samsung smartphone
FAQ about What is this call sensor on your Samsung smartphone?
-
Settings
How do I enable Forward Calling on my Samsung Phone?
FAQ about how to enable Samsung forward calling feature?
-
Others
How to ensure optimum charging
How to charge your phone in the best way?
-
Call & Contacts
How to import and export contacts on your Samsung Galaxy smartphone
How to import and export contacts on your Samsung Galaxy smartphone
-
Settings
How to use custom flash notifications on your Samsung smartphone
FAQ to learn how to customize Flash notification on my Samsung mobile?
-
Others
How can I see the navigation bar on my Galaxy device?
FAQ to learn how to View the Navigation Bar on Your Galaxy Device.
-
Others
What is the Device care feature in Galaxy smartphones?
FAQ to learn more about what is the Device care feature in Galaxy smartphones.
-
Others
Keyboard is not working on Galaxy phone or tablet
FAQ to learn why my keyboard is not working on my Galaxy phone or tablet.
-
Others
What is Power saving mode on my Galaxy phone?
FAQ to Find more about What is Power saving mode on my Galaxy phone with Samsung Support.
-
Others
How can I find my watch and Buds using Galaxy Wearable?
FAQ for Mobile Devices. Find more about How can I find my watch and Buds using Galaxy Wearable with Samsung support.
-
Others
How to solve S Pen connection issues
FAQ for Mobile Devices. Find more about How to solve S Pen connection issues with Samsung Support.
-
Others
How to use Always On Display
FAQ for Mobile Devices. Find more about How to use Always On Display with Samsung Support.
-
Others
What is the Secure Folder and how can I use it?
FAQ for Mobile Devices. Find more about What is the Secure Folder and how can I use it with Samsung Support.
-
Others
How to use Samsung DeX on the Galaxy S22
FAQ for Mobile Devices. Find more about How to use Samsung DeX on the Galaxy S22 with Samsung Support.
-
Others
How to use Samsung Members Diagnostics
FAQ for Mobile Devices. Find more about How to use Samsung Members Diagnostics with Samsung Support.
-
Others
How to use Scroll Capture on a Galaxy smartphone
FAQ for Mobile Devices. Find more about How to use Scroll Capture on a Galaxy smartphone with Samsung Support.
-
Settings
How to change the screen mode or adjust the display color to your preference
How to customize the display color or screen mode to your preferences
-
Network & WiFi
Connecting devices using Wi-Fi Direct
How to use WIFI-Direct?
-
Others
How to connect other devices using Wi-Fi Direct?
How to connect other devices using Wi-Fi Direct?
-
Others
What is the difference between Galaxy Z Flip3 and Galaxy Z Flip4?
FAQ for Mobile Devices. Find more about What is the difference between Galaxy Z Flip3 and Galaxy Z Flip4 with Samsung Support.
-
Others
How to use the Galaxy Z Fold4 Taskbar
FAQ for Mobile Devices. Find more about How to use the Galaxy Z Fold4 Taskbar with Samsung Support.
-
Others
What is the difference between Galaxy Z Fold3 and Galaxy Z Fold4?
FAQ for Mobile Devices. Find more about What is the difference between Galaxy Z Fold3 and Galaxy Z Fold4 with Samsung Support.
-
Others
What is the protective film on Galaxy Z Flip4 and Galaxy Z Fold4?
FAQ for Mobile Devices. Find more about What is the protective film on Galaxy Z Flip4 and Galaxy Z Fold4 with Samsung Support.
-
Others
What is the Flex mode of Galaxy Z Flip4 and Galaxy Z Fold4?
FAQ for Mobile Devices. Find more about What is the Flex mode of Galaxy Z Flip4 and Galaxy Z Fold4 with Samsung Support.
-
Others
How to use S Pen Pro on my Galaxy Z Fold4
FAQ for Mobile Devices. Find more about How to use S Pen Pro on my Galaxy Z Fold4 with Samsung Support.
-
Others
How to attach the protective film to the Galaxy Z Fold4
FAQ for Mobile Devices. Find more about How to attach the protective film to the Galaxy Z Fold4 with Samsung Support.
-
Others
What is the fast-charging feature for the Galaxy Z Flip4 and Galaxy Z Fold4?
FAQ for Mobile Devices. Find more about What is the fast-charging feature for the Galaxy Z Flip4 and Galaxy Z Fold4 with Samsung Support.
-
Others
How to use the Dual Messenger feature on Galaxy Device
FAQ to learn more about What is Dual Messenger on Galaxy Device?
-
Others
How can I create and modify alarms on my Samsung Galaxy device?
How do I make alarms on my Samsung Galaxy mobile and how do I change them?
-
Settings
How to request a Remote Management service for Samsung Smart Phones and Tablets?
How to get remote service for my Samsung mobile?
-
Application
Why am I unable to download some apps from the Play Store?
Why I cannot download some application in Play store?
-
Others
How to use Single Take Shot on Galaxy device
How to get various photos and videos using Single Take
-
Message
How to use Message App on my Galaxy device
Messaging app in Galaxy phone
-
Others
What is NFC ?
How to use NFC om my Samsung mobile
-
Network & WiFi
How to connect devices using WiFi Direct?
FAQ to learn how to connect devices using WiFi Direct.
-
Settings
What is Maintenance mode feature?
FAQ to learn about how Does Samsung's Maintenance Mode Protect Personal Data on Mobile Devices?
-
Samsung Apps
Why I cannot download some application in Playstore?
I cant download apps from playstore
-
Settings
APN Settings for Service Providers in Gulf Region
APN Configuration for Service Providers in the Gulf Region
-
Others
How to adjust the refresh rate on my samsung phone
How can I change the refresh rate on my Samsung phone?
-
Settings
What is the 'Rooting' on Android devices
What is the 'Rooting' on Android devices
-
Camera
Galaxy phone camera does not focus on the subject
FAQ to learn more about camera focus issues.
-
Others
Safety precautions when using a Galaxy device
FAQ for Mobile Devices. Find more about Safety precautions when using a Galaxy device with Samsung Support.
-
Others
How to use Galaxy device in an emergency to contact emergency contacts and view important medical information
FAQ for Mobile Devices. Find more about How to use Galaxy device in an emergency to contact emergency contacts and view important medical information with Samsung Support.
-
Others
How to automatically refresh the Samsung Galaxy weather widget through movement
FAQ for Mobile Devices. Find more about How to automatically refresh the Samsung Galaxy weather widget through movement with Samsung Support.
-
Camera
Streaked rays from light sources & black lines on mobile
Streaked rays from light sources & black lines on mobile
-
Battery
How to extend the life of your Samsung mobile battery
FAQ to learn how to prolong the life of your Samsung mobile battery.
-
Others
How to connect your Galaxy device to other devices using Connected Devices
FAQ for Mobile Devices. Find more about How to connect your Galaxy device to other devices using Connected Devices with Samsung Support.
-
Others
How to select and view only the albums you want to see in Galaxy gallery
FAQ for Mobile Devices. Find more about How to select and view only the albums you want to see in Galaxy gallery with Samsung Support.
-
Others
How to use your Galaxy camera to add and edit a watermark for your photos
FAQ for Mobile Devices. Find more about How to use your Galaxy camera to add and edit a watermark for your photos with Samsung Support.
-
Others
How to use RAM plus Feature on my Samsung mobile ?
How do I use the RAM plus feature on my Samsung phone?
-
Others
Compatibility of Samsung Smartphones with Third-Party Wireless Chargers
Is the Samsung Smartphone compatible with 3rd party wireless chargers?
-
Settings
How can I use the Smart Tutor app to get support for my device?
How to get remote service for my Samsung mobile?
-
Backup & Restore
My screen is broken and I am unable to use the touchscreen. Is it possible to view my data?
My screen is broken and I am unable to use the touchscreen. Is it possible to view my data?
-
Settings
Troubleshooting the Screen Overlay Error on Samsung Phones and Tablets
Troubleshooting the Screen Overlay Error on Samsung Phones and Tablets
-
Others
How to protect your Galaxy phone from malware?
How can you protect your Samsung Galaxy phone from malware?
-
Hardware
How to install the SIM or USIM card on Single SIM model
FAQ to learn how to Setup SIM card or USIM on my Samsung mobile.
-
Others
Find my Phone using my Samsung Watch
How to find my phone using Samsung watch
-
Hardware
What are the battery sizes that comes with the different variant of S23 Series?
What are the battery sizes that comes with the different variant of new galaxy device?
-
Lock
Change Screen Lock Type on my Galaxy Device
Learn how to change the screen lock type on your Galaxy device to enhance its security. Explore different lock types such as password, PIN, pattern, biometrics (fingerprint, face recognition, iris recognition), and adjust the screen timeout to suit your preferences. Navigate through the device settings to access the lock screen options and set up your preferred screen lock type for optimal security.
-
Others
Sending Quick Decline Messages on my Samsung Phone
How to send quick decline messages on Samsung device and watch?
-
Camera
Camera does not work in Samsung Mobile.
FAQ to learn what to do if camera does not work in Samsung mobile.
-
Others
Galaxy Phone Water Resistance
FAQ to learn more about water resistance feature for Galaxy phones.
-
Others
How to Use Quick Share for Picture and Video Sharing
How to Share Photos and Videos with Quick Share
-
Accessory & Bluetooth
What is Bluetooth Low Energy (BLE) Technology?
What is Bluetooth Low Energy?
-
Software Upgrade
Capturing Frames on my Samsung Device
how to Capture Frames on my Samsung Device?
-
Network & WiFi
How to Share Your Wi-Fi Password Without Typing It
This FAQ will show new way to connect your mobile to the network without typing the password
-
Software Upgrade
Quick Cropping on my Galaxy Device
How to Quick Crop on my Galaxy Device?
-
Camera
Enable Motion Photos on my Samsung Phone
Enable Motion photos on Samsung device.
-
Samsung Apps
Linking my Email to the Samsung Calendar app
FAQ To learn about Linking my Email to the Samsung Calendar app
-
Others
How to set up and use the Dynamic Lock screen in your Galaxy device?
How to set up the Dynamic lock screen?
-
Others
How to manage Sleeping apps to save battery life on your Galaxy device?
FAQ to learn how to adjust Sleeping apps settings to optimize battery life on the Galaxy device.
-
Others
Manage app notifications on your Samsung Galaxy Phone or Tablet
How to control app notification in galaxy phone?
-
Others
Enable S Pen Alert to Prevent Losing It
How can I enable an S Pen alert to prevent losing it?
-
Camera
How do I Take Selfies using Show Palm on my Samsung Phone?
How Can I Snap Selfies on My Samsung Phone Using Show Palm?
-
Others
How to Swipe for Split Screen?
How to activate Swipe for split screen?
-
Others
How to turn off Emergency SOS function
FAQ for Mobile Devices. Find more about How to turn off Emergency SOS function with Samsung Support.
-
Settings
How to add or remove buttons from quick setting panel
FAQ for Mobile Devices. Find more about How to add or remove buttons from Quick Setting panel with Samsung Support.
-
Settings
How to Change the power key function
What is the process for altering the function of the power key?
-
Application
How to use Samsung applications on your phone
FAQ for Samsung applications usability on mobile
-
Others
Adjusting Screen Timeout on my Samsung Phone
FAQ to learn how to adjust the screen timeout on your Samsung phone.
-
Settings
How do I stop my Samsung screen from automatically turning on
FAQ to learn more about How to disable automatically turning on screen for Samsung Mobile
-
Application
Email server not responding on Samsung phone or tablet.
What to do when email server is not responding on my Samsung phone?
-
Others
Using Object Eraser on my Galaxy Phone
I am utilizing the Object Eraser feature on my Galaxy Phone for removing unwanted elements from images.
-
Multimedia
Stop sharing photos via link sharing on my Samsung phone
FAQ to learn more about how to disable photo sharing?
-
Call & Contacts
How to Answer Calls on My Samsung Phone with One Tap
FAQ to learn about how to answer phone call with one tab
-
Samsung Apps
Raising an Error Report via the Galaxy Wearable App
FAQ learn how to raise error report
-
Others
Hiding Apps on my Samsung Phone
How can I hide apps on my Samsung phone?
-
Others
Moving Audio Files into the Notification Folder on my Samsung Phone
How can I move audio files into the notification folder on my Samsung phone?
-
Others
Using Easy Mode on my Samsung Phone
FAQ to learn more about how to use Easy Mode on a Samsung Phone.
-
Others
Galaxy device not responding to S Pen Air actions or gestures.
What to do when the S pen is not responding to Air actions and gestures?
-
Others
How can I create new folders within the My Files?
Creating New Folders in the My Files app
-
Settings
How to find and remove duplicate files on your Galaxy device
FAQ for Mobile Devices. Find more about How to find and remove duplicate files on your Galaxy device with Samsung Support.
-
Network & WiFi
How can I change the network mode on my Samsung phone?
Changing the Network Mode on my Samsung Phone
-
Others
How can I customize the call background on my Galaxy phone?
FAQ to learn how to Customise Call Background on my Galaxy Phone
-
Call & Contacts
How do I Hide my Caller ID?
How can I hide my caller ID?
-
Others
How to use Samsung Video editor
FAQ for Mobile Devices. Find more about How to use Samsung Video editor with Samsung Support.
-
Backup & Restore
How can I back up my photos using Google Photos?
Backing up my Photos using Google Photos
-
Others
How can I change the WhatsApp ringtone on my Samsung phone?
Change WhatsApp Ringtone on my Samsung Phone
-
Settings
How to solve screenshot errors on devices with Android 13 OS
FAQ for Mobile Devices. Find out How to solve screenshot errors on devices with Android 13 OS with Samsung Support.
-
Others
Where to find the limited and special offers details in purchasing Samsung products?
What are the latest offers with discounts on Samsung products
-
Others
How to record, edit and share videos in 8K with your Galaxy device
FAQ for Mobile Devices. Find more about How to record, edit and share videos in 8K with your Galaxy device with Samsung Support.
-
Settings
Where to find my downloaded files on my Samsung phone?
How can I locate my downloaded files on a Samsung phone?
-
Call & Contacts
How to set Call alerts and ringtones on your Galaxy phone?
How can I customize my Galaxy phone's call notifications and ringtones?
-
Call & Contacts
How to set Call display while using apps setting on your Galaxy phone?
How can you customize your Galaxy phone's Call display when using apps setting?
-
Call & Contacts
How to set Answering and ending call setting on your Galaxy phone?
How can you customize your Galaxy phone's answering and hanging up settings?
-
Call & Contacts
Call settings: How to Block numbers on your Galaxy phone?
How can I block numbers on my Galaxy phone using the call settings?
-
Others
How to find the S Pen Pro connected to your Galaxy mobile using SmartThings?
FAQ on How to locate the S Pen Pro connected to your Galaxy device using SmartThings
-
Others
What is Pause USB Power Delivery feature and how to use it?
Learn more about the Pause USB power delivery.
-
Settings
How to turn on Eye Comfort Shield on my Galaxy phone?
How to turn on Eye Comfort Shield on my Galaxy phone?
-
Call & Contacts
Phone App Troubleshooting.
Troubleshooting for phone app
-
Multimedia
Discover the Great Features of the Gallery App
FAQ To learn about Discovering the Great Features of the Gallery App
-
Camera
How can I capture black and white photos on my Samsung phone?
Capturing Black and White Photos on my Samsung Phone
-
Settings
How to Create and Manage Modes and Routines on a Galaxy Device?
FAQ To learn How to Create and Manage Modes and Routines on a Galaxy Device?
-
Application
How to share your shots using Gallery app on Galaxy phone?
How can I share my shots using the Gallery app on a Galaxy phone?
-
Others
How to extract a text from a video in Gallery app on Galaxy phone?
How can I extract text from a video in the Gallery app on my Galaxy phone?
-
Multimedia
Samsung Gallery: Editing a photo.
How to edit a photo in Samsung gallery?
-
Battery
How to Avoid Overcharging on Your Galaxy Phone?
FAQ to learn how to protect the Galaxy phone from overcharging.
-
Others
Charging Tips for Samsung Galaxy mobile
Tips for charging a Samsung Galaxy phone
-
Others
Controlling the touch screen on your Samsung mobile.
using the touch screen on your Samsung phone to control
-
Application
How to change apps or features to use Spen?
To use Spen, modify your apps or features
-
Power
How to Properly Shut Down a Galaxy Phone
FAQ to learn how to Properly Turn Off Galaxy Phones.
-
Settings
How to use the notification panel on a Galaxy device
How to use the notification panel on your Galaxy smartphone
-
Others
What are the features for entering texts on Galaxy phone?
What are the various features available for entering texts on a Galaxy phone?
-
Samsung Apps
Tips in using Samsung Notes on your Samsung device.
How to use Samsung Notes on your Samsung device
-
Others
What is Director's view mode on a Galaxy phone?
How would you define the captivating Director's view mode found on Galaxy phones?
-
Samsung Apps
Samsung Notes: composing notes with handwriting.
writing handwritten notes on a Samsung note
-
Others
What is notifications for to-do-items feature on my Galaxy phone?
Receiving notifications for to-do items
-
Others
How to maintain the water and dust resistance of your Galaxy smartphone
FAQ to learn about how to Maintain water and dust resistance
-
Others
How to use Video mode
How to use Video mode?
-
Audio
What are the hearing enhancement features available on Galaxy phones?
Hearing enhancements on Galaxy phone
-
Others
What to do if Error messages appear on a Galaxy device
FAQ To learn What to do if Error messages appear on a Galaxy device
-
Others
What happens to my SC+ when Samsung replaces my Galaxy phone?
What happens to my SC+ when my Galaxy phone was replaced by Samsung with a new one?
-
Samsung Apps
How to view or turn off Notifications in SmartThings?
FAQ to learn how to check or disable notifications in SmartThings.
-
Others
Use two hands with your Samsung Galaxy devices for maximum productivity
Using two hands to navigate your Galaxy devices will increase your productivity throughout the day.
-
Settings
What is the advantage of making a pre-order for z Fold5 and z Flip5 in Samsung online store?
advantages, marketing , promotion
-
Others
When can I expect to get my Z Fold5 or Z Flip5 pre order?
How fast will my pre-order be delivered?
-
Others
I was told I will get a 2-year Samsung care plus if I buy the Z Flip5 or Z Fold5, how will I activate it?
I was told I will get a 2 year Samsung Care plus if I buy the z fold 5or z flip5, how will I activate it?
-
Others
How to use the Samsung calendar app?
How to Use the Calendar App on a Samsung Device?
-
Others
Boost Your Typing Efficiency with Samsung Keyboard
Increase your typing efficiency with the Samsung Keyboard.
-
Others
How to use Samsung widgets?
How to utilize Samsung widgets?
-
Others
Discovering Samsung's accessibility
Learning about Samsung's accessibility .
-
Others
What should you do if your Samsung Galaxy phone has been compromised?
FAQ to learn more about what to do if your Samsung Galaxy phone has been hacked.
-
Others
Simplify your phone experience with Motions and gestures
Motions and Gestures will help you simplify your phone experience.
-
Message
How to Use the Samsung Messages App on a Galaxy Phone or Tablet?
Use the Samsung Messages app on your Galaxy phone or tablet
-
Network & WiFi
How to run eSIM self-diagnostics for the Galaxy Watch series
If you're having trouble with the eSIM on your Galaxy watch, there are several possible solutions you can try at home.
-
Call & Contacts
Troubleshooting eSIM transfer
Fixing eSIM transfer issues
-
Multimedia
Distorted Images in Gallery App: Troubleshooting thumbnail display issues
Pictures are not shown properly while trying to select it or seeing it in thumbnail image after taking a picture/downloading the image file/capturing a screenshot in Gallery app
-
Others
Navigate your Galaxy phone and Galaxy tablet using Multi control
Multi control lets you connect your Galaxy tablet to your Galaxy phone for convenient multitasking capabilities!
-
Audio
What to do if the sound on your Galaxy smartphone is not working properly?
FAQs to learn more about what to do if the sound on Samsung smartphone isn't working properly.
-
Others
Ringtones are not working on the Samsung Galaxy phone.
FAQ to learn about Ringtones when they are not working on a Galaxy phone.
-
Message
How Do I Put Messages in Floating Bubbles on My Samsung Phone?
Put your messages in floating bubbles on your Samsung phone
-
Others
Galaxy device slows down, freezes, or displays ads after installing third-party apps
FAQ to learn about Galaxy device that slows down, freezes, or displays ads after installing third-party apps
-
Camera
How to take a selfie with the Samsung Galaxy Z Flip5 FlexCam
Use this guide to learn how Samsung’s Galaxy Z Flip5 FlexCam enables users to effortlessly take selfies.
-
Camera
Tips for taking clear close-up photos with Galaxy phones
Use the tips in this guide to achieve clear photos when using your Samsung Galaxy S23 series, Galaxy Z Fold5, and Galaxy Z Flip5 phones.
-
Settings
How to configure dark mode on your Galaxy device?
FAQ to learn more about how do you set up the dark mode on a Galaxy device.
-
Application
On your Galaxy phone, add shortcuts for apps.
Add app shortcuts on your Galaxy phone.
-
Others
How to use the routines feature on your Galaxy phone
FAQ to learn about Galaxy device routines: How to use the routines feature on your Galaxy phone
-
Others
What are cookies and how do I manage them on my Samsung Galaxy device?
FAQ to learn about What are cookies, and how do I enable or disable them on my Samsung Galaxy device?
-
Others
How to clean your Samsung Galaxy device
Considering how dirt and germs accumulate on the devices we use every day, it is wise to learn how to clean your Samsung Galaxy device.
-
Others
Copy and paste items from the clipboard to other Galaxy devices.
Learn more about sharing the clipboard to copy and paste across Galaxy devices.
-
Others
How to keep an app from closing on a phone screen by pinning it?
FAQ to Learn more about pinning an app to your phone screen so that it can't be closed.
-
Software Upgrade
Simplified app names in Galaxy One UI 6
FAQ to Discover the streamlined experience of Samsung Galaxy One UI 6.0, where app names are simplified for enhanced usability.
-
Power
How to set Wireless Powershare battery limit on your Galaxy device?
FAQ to learn about Galaxy mobile: To learn how to set a limit for your battery in PowerShare
-
Battery
What to do if your Galaxy phone is not charging
FAQ to learn about Galaxy device: How to solve not charging Galaxy device
-
Camera
Samsung Gallery: Using the search function
FAQ about Samsung Gallery: Learn more about how to use search function in Samsung Gallery
-
Others
How do I create a folder on the Edge panel?
FAQ to learn about Samsung Device How to create a folder on the Edge panel
-
Others
Using One Handed Mode on my Samsung Phone
FAQ to learn about Samsung Mobile how to Use One Handed Mode on my Samsung Phone
-
Others
Remove Duplicate Apps from my Home Screen on my Galaxy Device
FAQ about How to remove duplicate Apps from my Home Screen on my Galaxy Device
-
Others
How to customize the accessibility settings on your smartphone
FAQ about How to use accessibility settings on your smartphone
-
Others
How to modify the volume on a Samsung phone.
FAQ to learn how to change the volume on a Samsung Mobile
-
Others
How to create and delete widgets in Galaxy device
FAQ to learn about Widget Creation and Deletion on Your Galaxy Device
-
Others
Iris detection is having problems on Samsung phone.
FAQ to learn Samsung Galaxy Iris Scanner: Common Issues and Solutions
-
Camera
How can I take stunning photos using the cameras on my Galaxy phone?
FAQ about Galaxy phone's cameras in how to Capture amazing shots
-
Lock
How to use Face Recognition on your Galaxy device?
FAQ to learn about Security and privacy how use the Face recognition to unlock your mobile?
-
Others
How to use digital wellbeing feature in Samsung smartphones?
FAQ to Discover how to optimize your digital wellness on Samsung smartphones with the Digital Wellbeing feature
-
Others
How to use Interaction and Dexterity Enhancement Features on Your Galaxy Phone
FAQ to learn how to use Galaxy device Interaction and Dexterity Enhancement features
-
Call & Contacts
How to Use Bixby Text Calls on Your Galaxy Phone
FAQ to learn about how to Use Bixby text call on your Galaxy phone
-
Others
Setting up Assistant Menu on my Samsung Phone
FAQ to learn how to Set up Assistant Menu on my Samsung Phone
-
Others
How to customize the Navigation bar on your Galaxy device
FAQ to learn how to personalize the Navigation bar on your Galaxy device.
-
Others
Customize your Galaxy phone like a pro
FAQ to learn how to Optimize Your Galaxy Phone with Professional Customization
-
Others
What to do when touchscreen does not recognize S pen input on certain screen areas?
FAQ to learn more about Spen: What to do when touchscreen does not recognize S pen input on certain screen areas
-
Call & Contacts
eSIM Contact saving function support discontinued
FAQ to learn how the discontinuation of the eSIM Contact saving function will affect where you store your contact's information.
-
Others
Differences between the Z Fold5 S Pen and S Pen Pro
FAQ to learn the distinctions between the Z Fold5 S Pen and the S Pen Pro.
-
Network & WiFi
What is the Data Saver Feature?
FAQ To learn What is the Data Saver Feature?
-
Others
How to Use Nearby Share on Your Samsung Device?
FAQ to learn How to Utilize Nearby Sharing on Your Samsung Mobile Device?
-
Others
How to set up your note template?
FAQ to learn how can you configure your note template.
-
Software Upgrade
How does One UI 6 enhance customization and personalization for users?
FAQ To learn How does One UI 6 enhance customization and personalization for users?
-
Samsung Apps
Use the Samsung Find app to share your location with your friends, child, family, and other contacts
Learn how to use the Samsung Find app to share your location with friends, family, and other contacts.
-
Samsung Apps
Use the Samsung Find app to locate a lost device
Learn how to use the Samsung Find app to locate lost devices and track Samsung SmartTags.
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Samsung Apps
Features of the Samsung Find app
Discover the various features of the Samsung Find app.
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Others
How to use a Samsung USB-C to HDMI adapter
FAQ to learn How to use a Samsung USB-C to HDMI adapter.
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Others
How to format a memory card on your Galaxy device?
FAQ to learn how to format a memory card using your Galaxy device.
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Others
How to add Frame or effect to a photo
FAQ to learn how to apply a Frame or effect to a photo.
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Hardware
Check for physical damage on your mobile device
FAQ to learn how to Inspect your mobile device for any signs of physical damage.
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Others
Water and Dust IP Ratings on Galaxy device
FAQ to learn about the Galaxy device's Water and Dust IP Ratings.
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Battery
Unplug charger message pop up on Galaxy device
FAQ To learn about the Unplug charger message pop up on Galaxy device
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Others
How to set Generative wallpaper on Galaxy devices
Learn how to use generative wallpaper on the Galaxy S24.
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Multimedia
How to use Quick Share to share a file between phones
Learn how to use the Quick Share feature on your Galaxy S24.
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Others
How do I enable the Grid lines setting on my Samsung Phone?
FAQ to learn how can I activate the Grid lines feature on my Samsung Phone.
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Others
Navigation Bar Settings on Galaxy device
FAQ To learn about Navigation Bar Settings on Galaxy device
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Others
How to Migrate WhatsApp Data from iPhone to Samsung Phone
FAQ to learn how to Transfer WhatsApp Information from an iPhone to a Samsung Mobile Device.
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Network & WiFi
Samsung Galaxy device's GPS signal is lost
Discover the causes of a lost GPS signal on a Galaxy device.
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Audio
How to use hearing aids with Samsung Galaxy devices
FAQ to learn about using hearing aids with Samsung Galaxy devices
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Others
How to use Maintenance mode on your Galaxy smartphone or tablet
FAQ to learn how to enable Maintenance mode on your Galaxy smartphone or tablet
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Others
What to do if you have a poor signal and cannot make calls on your Samsung Galaxy device
FAQs to learn what to do if you have a poor signal and cannot make calls on your Samsung Galaxy device.
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Samsung Apps
View your step count in Samsung Health
Learn to use Galaxy devices to track your step count in the Samsung Health app.
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Software Upgrade
How to update your Samsung Galaxy phone or tablet
Learn how to keep your Galaxy phone or tablet up-to-date.
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Audio
Sounds, vibrations, and notifications on your Samsung Galaxy devices
Personalise sounds, vibrations, and notification settings on your Samsung Galaxy devices to enhance your user experience.
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Audio
Solutions for when your Galaxy phone won’t vibrate when receiving calls or notifications
Learn some troubleshooting solutions for when your Galaxy phone won’t vibrate when receiving calls or notifications.
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Settings
Customizing and Adjusting Your Galaxy Smartphone Display
FAQs to learn more about customizing and adjusting galaxy smartphone display.
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Others
Using the S Pen for Sketching and Image Creation on Your Galaxy Device
FAQ to learn more about using the s pen for sketching and image creation on galaxy device.
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Others
How to set up fast charging on your Galaxy device
FAQ to learn how to enable Fast charging on your Galaxy device and speed up the charging process.
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Camera
How to Capture Panorama Photos on Your Samsung Phone
FAQ to learn how to take panorama photos on your Samsung phone.
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Others
What to do if your Samsung Galaxy device is not responding to S Pen Air actions
Learn how to troubleshoot your Galaxy device if S Pen air actions are not responding.
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Others
How to use Samsung Free?
FAQ to learn more how to use Samsung free.
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Others
How can AI affect Modes and Routines
FAQ to learn more about how does AI influence the functionality of Modes and Routines.
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Software Upgrade
What are the features of One UI 7
FAQ to learn more about what key features define One UI 7.
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Others
What are the features that the S-pen of the S25 Ultra have?
FAQ to learn more about what features does the S Pen of the S25 Ultra offer.
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Others
What are the new Performance features in the S25 series?
FAQ to learn about the new Performance features in the S25 series
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Battery
How can the new processor affect the battery performance
FAQ to learn more about how does the new processor influence battery performance.
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Others
What are the new AI features in the S25 series?
FAQ to learn the new AI features in the S25 series
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Others
What are the new AI Samsung Health features?
FAQ to learn the new AI Samsung Health features
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Others
What is Cross-app Action feature?
FAQ to learn about Cross-app Action feature
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Others
What are the new Camera features in the S25 series?
FAQ to learn the new Camera features in the S25 series
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Camera
what is my filter camera feature
FAQ to learn about My Filter camera feature
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Others
What is Now Brief feature?
FAQ to learn about Now Brief feature
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Others
How can the S25 series ensure 360º security to protect AI-driven features and maintain user privacy?
FAQ to learn more about how does the S25 series provide 360º security to safeguard AI-driven features and protect user privacy.
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Others
What is the Multimodal Search feature
FAQ to learn about Multimodal Search feature
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Others
What New Recycled Materials Have Been Incorporated in the new S25 Series of the Device to Enhance Sustainability?
FAQ to learn about New Recycled Materials Have Been Incorporated in the new S25 Series of the Device to Enhance Sustainability
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Hardware
How does the new processor make the S25 series unique in its category?
FAQ to learn more about how does the new processor set the S25 series apart in its category.
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Others
What’s new in S25 Ultra design?
FAQ to learn about S25 Ultra design
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Others
How does the S25 series improve the chatting and sharing experience for users?
FAQ to learn more about how does the S25 series enhance the chatting and file-sharing experience for users.
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Others
S25 series comparison with S24 series
FAQ to learn more about how does the S25 series compare with the S24 series.
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Others
What are the AI features that still supported in the S25 series?
FAQ to learn more about what AI features are still supported in the S25 series.
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Others
How to use the Galaxy Avatar feature on your Samsung Galaxy S25
Learn how to use the Galaxy Avatar feature on your Samsung Galaxy device to create and personalise your digital avatar.
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Others
Changes to the Home screen on the Samsung Galaxy S25
Explore the Samsung Galaxy S25 with improved Home Screen layouts, landscape mode, widget labels, enlarged folders, and enhanced customisation for Galaxy devices.
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Lock
Brief widgets on your Samsung Galaxy S25 Lock screen
Learn how to customise the Brief widgets on your Samsung Galaxy Lock screen.
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Others
Guide to Apps screen changes on the Samsung Galaxy S25
Discover the Apps screen changes on the Samsung Galaxy S25, including improved search bar placement, vertical scrolling for alphabetical sorting, and enhanced one-handed usability.
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Software Upgrade
Face Widget Not Working or Missing on Lock Screen in One UI 7
FAQ to learn What to Do If the Face Widget Is Missing on the Lock Screen in One UI 7
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Settings
What to do when my Samsung phone's display is not clear?
FAQ To learn What to do when my Samsung phone's display is not clear?
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Settings
How can I display the Apps button on the screen of Samsung device?
How to Guide ' How can I display the Apps button on the screen?' with Samsung Support.
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Others
How do I translate words or sentences on Samsung device using S pen?
How to Guide ' How do I translate words or sentences on Samsung device using S pen?' with Samsung Support.
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Others
How do I take portraits using Live focus feature on my Samsung mobile?
How to Guide for Samsung Mobile Phone. Find more about 'Galaxy Note8: How do I take portraits using Live focus feature?' with Samsung Support.
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Multimedia
Exploring the Photo Mode on Your Samsung Device
Going through Your Samsung Device's Photo Mode
Manuals & Downloads
-
User Manual (R OS)
- ver 1.0
- 2.07 MB
- 2021-07-11
ENGLISH -
User Manual (R OS)
- ver 1.0
- 1.88 MB
- 2021-07-11
ARABIC -
User Manual (R OS)
- ver 1.0
- 1.8 MB
- 2021-07-11
HEBREW -
User Manual (QQ)
- ver 1.0
- 3.1 MB
- 2020-08-18
ARABIC -
User Manual (QQ)
- ver 1.0
- 2.97 MB
- 2020-08-18
FRENCH(M.E.Asia) -
User Manual (QQ)
- ver 1.0
- 3.17 MB
- 2020-05-20
ENGLISH -
User Manual (Pie)
- ver 1.1
- 37.72 MB
- 2020-04-20
ARABIC -
User Manual (Pie)
- ver 1.1
- 3.45 MB
- 2020-04-17
FRENCH(M.E.Asia) -
User Manual (Pie)
- ver 1.1
- 3.44 MB
- 2020-02-04
ENGLISH(M.E Asia) -
Safety Guide
- ver 1.8
- 11.4 MB
- 2019-11-01
ENGLISH, ENGLISH(M.E Asia), ENGLISH(S.E Asia), FRENCH(M.E.Asia), SIMPLIFIED CHINESE(S.E Asia), ARABIC, BENGALI, INDONESIAN, KASHMIRI, LAOTHIAN, PORTUGUESE, THAI, TURKISH, URDU, VIETNAMESE
Support Other
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