Getting Started is Easy
Get rewarded in a few simple steps.
- * Redemption percentage change to 50% will be applicable starting from 1st Jan 2025.
- (Customers who set up Samsung Account after July 5th, 2023, would have been automatically enrolled onto Samsung Rewards.)
Reward Tiers and Points at a Glance
* Aforementioned rewards points percentages (%) are ONLY applicable to purchases at Samsung.com.
Explore Your Benefits
Click below to check out the details for each level of the Samsung Rewards program.
* Rewards benefits mentioned above are ONLY applicable within Samsung.com.
Frequently asked questions
What is the Samsung Tiering Program?
Samsung Tiering is a loyalty program which rewards our customers by purchasing products through the online store.
There are 3 tier levels - Blue, Gold, Platinum
Each tier will come with incremental benefits such as increased rewards earn rates, promotions, and discounts
How do I register for the Samsung Tiering Program?
You will need to be signed up for the Samsung Rewards program to be eligible for Samsung Tiering. If you set up a Samsung Account after 04th April'23, you would have been automatically enrolled into Samsung Rewards. This means that there's nothing you need to do - you can start benefitting from Tiering straight away.
If you set up your Samsung Account before the 04th April'23, you would have needed to opt to join Samsung Rewards.
You can check your membership status at www.samsung.com/ae/mypage/rewards
How is a member's Tier status determined?
You will be added into the Blue tier as soon as you join the program.
If you at least AED 10,000 within 2 years of joining the program you'll be promoted to the Gold tier to receive advanced benefits. To stay as a Gold member, all you'll need to do is to spend at least AED 10,000 within the 2 year time period after you upgrade.
If you spend AED 15,000 or over within 2 years of joining the program you'll be promoted to the Platinum tier to receive advanced benefits. To stay as a Platinum member, all you'll need to do is to spend at least AED 15,000 within the 2 year time period after you upgrade.
I made a purchase before joining Samsung Rewards, will I be eligible for points on these?
Only purchases made on our online store after joining Samsung Rewards will be eligible for Samsung Tiering evaluation.
I made a purchase from the outside of Samsung.com, can my purchase get included to tier evaluation?
Only purchases made on Samsung.com after joining Samsung Rewards will be eligible for Samsung Tiering evaluation.
How long does it take for my tier to change when I am eligible for the next tier?
Rewards eligiblity is checked on the last day of every month and will consider all purchases made over the previous 24 months that have passed the cooling off period. If the purchase isn't included one month, then it will be considered the following month. After the tiers are evaluated on the last day of every month, your tier will be upgraded on the 10th of the next month.
Where can I check my Tiering level?
You can check your Tiering level and rewards points by logging into your account at any time and visiting My Page at Samsung.com/ae/mypage/rewards
If I am eligible for Rewards Plus, how long can I stay at this level?
You will receive Gold, and Platinum benefits for 24 months after you upgrade to the respective tier. To stay at the Gold or Platinum level, you need to have spent the required amount on Samsung.com within the previous 24 months.
What are the benefits of the Samsung Rewards program?
To learn all about the benefits you can enjoy, please visit samsung.com/ae/rewards
Who do I contact for Samsung Tiering questions
Customer support contact options can be found here www.samsung.com/ae/support/contact/
Cross Border Rewards Conversion provides the service that enables customers to convert Rewards earned in a particular country by registering to Samsung Rewards Program to use in Samsung.com of other countries.
You can check your earned Reward points from entire Samsung.com and convert Reward points on My Rewards Page under My Page.
Rewards points transfers are available between Reward Programs of participating entities. Availability of the Reward points transfer may vary depending on the country or region.
Any attempts to gain an unjustified advantage or reduce taxes may result in consequences aligned with local laws and regulations.
You can use Rewards points conversion after logging into Samsung Account and registering with Rewards Program from the country you intend to use converted Rewards points.
Converted Rewards points have the expiration date of the country that Rewards points have been converted originally.
Converted Rewards points can be redeemed on samsung.com/ae.
The usage of Rewards points may vary per countries