How long before I receive my order?

Once your order is placed, we will prepare and package it for shipping within 48 hours (business days). Delivery turnaround time vary depending on the product category and delivery location.

Count starts from the day after you receive the email, "Your Order has been Shipped." This means that the order has been handed over to the courier.

Standard Delivery Lead Times are as follows:

For mobile products:
Metro Manila - 2 to 4 business days
North/South Luzon - 3 to 5 business days
Visayas - 5 to 7 business days
Mindanao - 6 to 8 business days

For other audio/video products, monitors, and digital appliances:
Metro Manila - 3 to 5 business days
Serviceable GMA (Bulacan, Laguna, Cavite) areas - 4 to 7 business days

For select TV and sound device products only:
Other serviceable North/South Luzon areas – 7 to 9 business days
Serviceable Visayas/Mindanao areas – 13 to 16 business days

Product pre-orders will indicate a different delivery lead time.

Please note that we only deliver from Monday to Saturday (excluding holidays).

Check here for the list of delivery areas we cover.

Is this content helpful?

Thank you. Glad we were able to help. Your feedback helps us provide better support.