What payment methods do you accept?

We accept the following payment methods:

• Cash on Delivery (COD)
• Credit / Debit card (VISA, Mastercard, JCB, AMEX)
• Mobile Wallets (GCash, GrabPay, Maya, ShopeePay)
• 0%-interest installment plans up to 36 months via credit card (selected banks)
• DragonPay Online Bank Transfer
• Loan/BNPL apps (Billease, Home Credit)
• Voucher codes
• Trade-in

See below for more information about individual payment methods. 

Cash on delivery (COD)

• You can conveniently order some of our products without upfront payment with via Cash on delivery (COD).
• For safety and security, COD transactions are currently limited to a maximum of ₱100,000.
• COD is not available for orders with trade-in, SC+, and store pick-up as shipping option.
• Warning: Abuse of this payment method will put you on the blacklist which will prohibit you from making any transactions in the future.

Credit and debit cards

• All major credit and debit cards are accepted (Mastercard, Visa, JCB, AMEX).
• We only accept cards registered in the Philippines and payments using these cards are processed by iPay88 (you will be redirected to the iPay88 page).
• As soon as your order is placed, we request authorization for payment from your bank. To reduce the risk of your authorization being rejected by your card issuer, please read below:
   - Make sure your personal details are correct and match those registered to your bank account.
   - When pre-ordering items, ensure the expiry date of your card is not outside the expected release date for your items.
   - Make sure your card is registered to the billing address.
   - Sign up to a card authentication scheme such as Verified by Visa or Mastercard SecureCode.
   - If you are placing a high-value order, consider informing your bank before purchase.

Mobile wallets

• You can conveniently pay for your orders via mobile wallets like GCash, Maya, GrabPay or ShopeePay. Simply proceed paying as with your other online transactions.
• Make sure your order value is within the transaction limit set by you and/or your mobile wallet provider..
• Make sure you have enough credits to successfully complete your order.

0%-interest installment plan

•For most of our products, you can pay in 3, 6, 9, 12, 18, 24 up to 36 months installment using BDO, Metrobank, and BPI credit cards.
• Take note that the number of months available as an option depends on the price of the product.
• No service fee or interest is added to the total amount, meaning the total amount is simply computed as price of the applicable product/number of installments.
• Take note that 0%-interest installment plan is only a promotional offer and may be subject to changes. You may visit our Offers page for updated details on our available payment deals.

Online banking

• You can complete your order by choosing Internet banking services provided by Dragonpay.
• Make sure your order value is within the transaction value set by you and your bank.
• Make sure your account has enough funds to successfully complete your order.

Loan/Buy Now, Pay Later apps (Billease, Home Credit)

• You can pay for your order by choosing available loan/Buy Now, Pay Later apps such as Billease or Home Credit.
• For smooth transaction, please ensure that you have an approved account with any of these personal loan providers before proceeding to order. Without an existing account, your order may not be created or your order data may be lost if successful payment confirmation is not received by our system within a certain time limit.
• You can choose your preferred mode of payment depending on the account eligibility and credit limit provided by your selected loan/Buy Now, Pay Later provider.
• Interest charges may apply depending on the standard rates of your loan/Buy Now, Pay Later provider.
• For account-related queries, you may directly reach out to their respective support teams.

Voucher codes

• All voucher codes have an expiry date that is final and cannot be extended.
• Voucher codes cannot be used as a bundle (i.e. a 10% and a 20% voucher cannot be redeemed as a 30% voucher).
• Some voucher codes cannot be used in conjunction with any other vouchers or promotional offers. Please refer to the specific mechanics of the voucher code you will use.
• Voucher codes are not convertible to cash. Please refer to the terms below:
  - In case your total order amount is less than your voucher amount, the balance voucher amount will be forfeited.
  - For cancelled orders, no refund will be issued for the voucher amount that you used upon purchase.

Trade-in

• Trade in your old device to get an instant discount on a brand new one.
• Trade-in is available on a range of our smartphones and tablets.

We are working on partnering with other financial institutions to expand our options for payment. Please check our website from time to time for new payment options available.

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