How do I check order information & status?

Order information & tracking can be viewed for all orders made via Samsung.com.
Your order number can be found in the confirmation email that you will receive after your order is placed. You can find your order details and track the status on our website by following the steps below:

If you have a Samsung account:
1. Hover the mouse over the 'person' icon in the top right
2. Sign in to your account
3. Select 'Orders'
All your orders should be displayed on this page, along with their status.

If you do not have a Samsung account
1. Hover the mouse over the 'person icon' in the top right
2. Select ‘Orders'
3. Enter your order number, email address and either your postcode or phone number
The status of your order is displayed on this page.

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