Premium Care is an exclusive Samsung service offer, which includes check-up and cleaning of air conditioners, in partnership with Samsung Authorized Service Centers nationwide. This service offer is available in 1-year or 2-year package and can be availed for old and new Samsung air conditioner models. This also includes proactive service where you will be automatically notified to schedule check-up and cleaning of your air conditioner, and entitles you to Service Priority Guarantee, which means that your booking will be automatically prioritized over non-Premium Care bookings.