Environmental care
Eco-Conscious Service
Stay longer with Samsung Customer Service
Eco-Conscious Repair
You can choose to reduce e-waste by only replacing broken parts.
● We’re providing a component level repairs because through this service, you can replace only the defect part of your product instead of replacing assembly modules.
● Why is this related to the environmental care? Since it only requires minimum service parts production, we can reduce carbon emission from factories. Also electronic waste can be reduced if we only replace defect part from an assembly module and save other components.
● Available for specific models and defect types of smartphone and TV. Please You may visit Screen Repair Pricing for more details.
You can choose to reduce e-waste by only replacing broken parts.
● We’re providing a component level repairs because through this service, you can replace only the defect part of your product instead of replacing assembly modules.
● Why is this related to the environmental care? Since it only requires minimum service parts production, we can reduce carbon emission from factories. Also electronic waste can be reduced if we only replace defect part from an assembly module and save other components.
● Available for specific models and defect types of smartphone and TV. Please You may visit Screen Repair Pricing for more details.
Eco-Conscious Paper-free
When getting a repair service, request our service center to send you information via electronic document.
● We’re striving towards a paper-free environment at our service centers. Service centers will give you an option to get your product repair information through email.
● Let's all do our part to make our planet a little greener through making small but meaningful conscious efforts and choosing digital.
When getting a repair service, request our service center to send you information via electronic document.
● We’re striving towards a paper-free environment at our service centers. Service centers will give you an option to get your product repair information through email.
● Let's all do our part to make our planet a little greener through making small but meaningful conscious efforts and choosing digital.
Eco-Conscious Package
Customers will receive their repaired products in eco-friendly packages.
● Instead of using a fancy good-looking package for a repaired product, we’ll use packages that are made environmentally conscious way.
Customers will receive their repaired products in eco-friendly packages.
● Instead of using a fancy good-looking package for a repaired product, we’ll use packages that are made environmentally conscious way.
Samsung Recycling
Drop-off your old mobile devices to our collection points. We will take care of them for recycling.
● At our main service locations, we have placed e-waste collection boxes. Any customer who wants to dispose broken or used mobile products can simply drop them off to collection boxes.
● We will deliver them to recycling companies so that we can take care of the last step of product lifecycle in a proper way for our environment.
● Subject for this program: Small products such as mobile phone or wearable devices.
Drop-off your old mobile devices to our collection points. We will take care of them for recycling.
● At our main service locations, we have placed e-waste collection boxes. Any customer who wants to dispose broken or used mobile products can simply drop them off to collection boxes.
● We will deliver them to recycling companies so that we can take care of the last step of product lifecycle in a proper way for our environment.
● Subject for this program: Small products such as mobile phone or wearable devices.
Eco-Conscious Packing
We’re making efforts to use better packing materials of service parts for our environment.
● Our factories that produce service parts continuously seek better ways for our environment to pack & deliver service parts to global subsidiaries.
● For example, we're using paper tapes or paper cushioning for packing materials instead of plastic ones. We'll continue to adopt more environmentally conscious materials in our operation.
We’re making efforts to use better packing materials of service parts for our environment.
● Our factories that produce service parts continuously seek better ways for our environment to pack & deliver service parts to global subsidiaries.
● For example, we're using paper tapes or paper cushioning for packing materials instead of plastic ones. We'll continue to adopt more environmentally conscious materials in our operation.
Contact Samsung Support
Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.
Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.
