Please read these Promotion terms and conditions (“Terms and Conditions") carefully.

Participation in this Promotion will constitute your agreement to comply with these

Terms and Conditions. If you do not agree with these Terms and Conditions, please do

not participate in this Promotion. Please refer to this website for the current Terms and Conditions for this Promotion. www.samsung.com/za/offer.

 

All participants during the term of this Promotion agree to be bound by the following terms and

conditions:

 

1.     Promotion:

1.1. Samsung Galaxy S24 FE CELL C Promotion Terms & Conditions (“Promotion”).

1.2. The promoter of the Promotion is Samsung Electronics South Africa (Proprietary) Limited, Registration number: 1994/003872/07 and/or its agencies ("Organizer").

1.3. The Authorised Partners in the Promotion are the Cell C network stores, both online and Brand stores (“Authorised Partner”)

 

2.     Promotion and Redemption Period:

2.1. The Promotion and Redemption Periods are detailed in the table below.

2.2. The Promotion is limited to (Cell C online at cellc.co.za) and (Cell C stores found at  https://www.cellc.co.za/cellc/store-locator.) (“Authorised Partner”)

2.3. The Promotion is only valid for purchases, upgrades or new contracts entered into for the Samsung Galaxy S24 FE device (“Qualifying Device”)

2.4. The duration of the Promotion and Redemption Period may be extended or curtailed at the discretion of the Organizer.

 

		PROMOTION PERIOD		REDEMPTION PERIOD
Authorised Partner	Qualifying Device	Start Date	End Date	Start Date	End Date
CELL C	S24 FE	11 December 2024 12:00 AM	11 February 2025 11:59 PM	11 December 2024 12:00 AM	25 February 2025 23:59 PM

 

3.     Who may enter:

3.1. Where the participant is a natural person, that participant must:

3.1.1.       Be a citizen of the Republic of South Africa and/or a legal resident of the aforesaid country,

3.1.2.      Be currently residing in the Republic of South Africa at the date of the commencement of the Promotion Period,

3.1.3.      Be at least 18 (eighteen) years old at the date of the commencement of the Promotion Period.

3.1.4.      Be in the possession of a valid South African identity.

3.1.5.      Have made a valid purchase of a Qualifying Device with a valid IMEI number, purchased within the Republic of South Africa from an Authorised Partner with a valid IMEI number.

3.1.6.      Participation in this Promotion does include the Organizer, their directors, members, partners, employees, agents, consultants, any other person who directly or indirectly controls or is controlled by them or any supplier of goods and services, if they personally purchased a Qualifying Device for their own personal use.

3.1.7.      Proof of purchase will be verified at the Organizer's discretion.

3.2. Where the participant is a Business (which for the purposes of these Terms and Conditions shall include a Trust), that participant must:

3.2.1.      Be duly registered and incorporated or otherwise lawfully established in the Republic of South Africa and not restricted in terms of its constitutional documents from participating in the Promotion, with a domicilium address situated within the Republic of South Africa;

3.2.2.      Be represented by a duly authorized individual (the "Representative") who currently resides in the Republic of South Africa at the date of the commencement of the Promotion Period,

3.2.3.      The Representative must be at least 18 (eighteen) years old at the date of the commencement of the Promotion Period.

3.2.4.      By entering, they confirm to be the appointed person responsible for claiming the Offer on behalf of the organization.

3.2.5.      Follow the redemption steps outlined in clause 10 for business entities.

 

4.      How to qualify for the Promotion:

4.1. The participant must purchase within the Promotion Period:

4.1.1.      Be a participant as outlined in clause 4 above.

4.1.2.      Have made a valid purchase of a Samsung Galaxy S24 FE or entered into a new contract or upgraded to a Samsung Galaxy S24 FE with a valid IMEI number, purchased within the Republic of South Africa from the Authorised Partners during the Promotion Periods in clause 2 above.

4.1.3.      Be in possession of a valid Proof of Purchase with verifiable details showcasing details as per point 4.1.2 above including device IMEI number.

4.1.4.       Have activated either the Qualifying Device during the Promotion and Redemption Period.

4.1.5.       Have downloaded the Samsung Members Application from the Samsung Galaxy Store or Google Play Store on their Galaxy device and be a registered subscriber of the Samsung Members Application managed by the Organizer.

 

5.     Can I qualify more than once for the Offer:

5.1. The Promotion is limited to one pair of Samsung Galaxy Buds FE per Qualifying Device (identifiable by the unique IMEI number) as per clause 4 above.

5.2.  Should there be any dispute in this regard, the Organizer shall be sole adjudicator of the dispute and the Organizer’s decision shall be final.

 

6.     Offer:

6.1. The Promotion will afford the participant the opportunity to receive 1 (one) pair of Samsung Galaxy Buds FE with the purchase of a Qualifying Device (“Offer”).

6.2. Offer is not transferable. No substitution, cash redemption, or assignment of the Offer is permitted.

6.3. The Offer may differ from that shown on the promotional material with regard to colour and specs and same shall be subject to availability and in the Organizer’s sole discretion to select same.

6.4. The above promotional Offer is available on a “while stocks last” basis and the promoter cannot be held accountable once the stock of the promotional Offer has been depleted.

6.5. If your claim of the Offer is rejected due to the IMEI number having already been claimed against, the Organizer does not assume any responsibility or any liability to fulfil the redemption of the Offer. The participant should direct the claim of the Offer back to where they purchased the qualifying device.

6.6. Any and all tax implications and liabilities as a result of purchasing the Offer will be solely borne by the participant.

 

7.      Limitation of Liability:

7.1.  To the extent permitted by Consumer Protection Act and any other applicable law:

7.1.1.      The participant hereby indemnifies the Organizer against any direct, indirect, special, incidental, consequential or punitive damages or loss of any kind regardless of how this was caused, and whether it arose under the law of contract or delict or otherwise, because of the participant’s entrance to the Promotion.

7.1.2.       The Organizer excludes all warranties (express or implied), representations and liabilities regarding this Promotion (other than for death or personal injury caused by its negligence and/or fraud).

7.1.3.      All personal information exchanged with the usage of third party applications will not be monitored or controlled by the Organizer. The participant bares the responsibility to ensure that it is aware of the terms and conditions applicable to usage of 3rd party applications. The participant understands and agrees to indemnify the Organizer from all liability arising from whatsoever nature.

 

8.      Redemption of Offer

8.1. To redeem the Offer, the participant must follow the following steps and/or instructions:

8.1.1.      For consumer purchases made from the Authorised Partners.

8.1.2.      Step 1: Purchase, sign up or upgrade to the Qualifying Device within the Republic of South Africa from an Authorised Partner during the Promotion Period.

8.1.3.      Step 2: Have all current Samsung software updates downloaded and installed from the settings menu on the Samsung Galaxy S24 FE device.

8.1.4.      Step 3: Download Samsung Members Application from the Samsung Galaxy Store or Google Play Store on the Samsung Galaxy S24 FE device.

8.1.5.      Step 4: Register for a Samsung Members account, then click on the “Samsung Galaxy S24 FE complimentary gift” promotional banner in the “Benefits” section of the Samsung Members Application and follow the prompts.

8.1.6.      Step 5: Upload the proof of purchase of the Samsung Galaxy S24 FE device, complete and submit an online form with participant’s details, which must include participant’s delivery address and contact information.

8.1.7.      Step 6: Upon submitting the online form (referred to in step 5) the participant will receive an e-mail confirming their submission of the online form was successful. In the same email, the participant will receive a reference number that must be used by the participant to escalate any queries pertaining to their submission.

8.1.8.      Step 7: Once the Organiser has validated the participant’s online form and proof of purchase of the Samsung Galaxy S24 FE device, the participant will receive a congratulatory message by way of email.

8.1.9.      Step 8: The Organiser will then arrange for delivery of the Offer according to the delivery details provided by the participant. The participant will be required to provide the Organiser with a day, time and address to enable delivery of the promotional Offer.

8.1.10.  Should delivery not be successful, the Organiser will conduct 3 (three) delivery attempts over a 3 (three) week period with 1 (one) delivery attempt per week. After 3 (three) failed delivery attempts the participant will forfeit the Offer.

 

8.2.  For redemption of purchases made by Business to Business (including a Trust) customers:

8.2.1.      Step 1: Purchase, sign up or upgrade through the Authorised Partner to the Qualifying Device with valid IMEI numbers within the Republic of South Africa during the Promotion Period.

8.2.2.      Step 2: The Representative to email the required documents to the dedicated B2B promotions e-mail address:Samsungb2b.promotions@isonxperiences.com

Required documents include:

a)  Proof of Purchase

b) Excel document with all IMEI numbers (If IMEI numbers are not on the Proof of purchase)

c) Business Registration Certificate (CIPC Document)

d) Company Resolution signed by Directors or Letter of authority for claimant signed by authorised owner/director ID copy of authorized person as per point above and

e) Delivery address.

8.2.3.      Step 3: Upon submitting the supporting documents to Samsungb2b.promotions@isonxperiences.com, the participant will receive an e-mail confirming that their submission was received.

8.2.4.      Step 4: Once the Organiser has validated the participant’s submission, the participant will receive a congratulatory message by way of email.

8.2.5.      Step 5: The Organiser will then arrange for delivery of the Offer according to the delivery details provided by the participant. The participant will be required to provide the Organiser with a day, time and address to enable delivery of the promotional Offer. Should delivery not be successful, the Organiser will conduct 3 (three) delivery attempts over a 3 (three) week period with 1 (one) delivery attempt per week. After 3 (three) failed delivery attempts the participant will forfeit the Offer.

 

8.3. No claims Offer in respect of the Qualifying Device purchased during the Promotion Periods will be accepted or processed after the Redemption Periods have ended as specified in clause 2 above.

8.4.  Participants who encounter any technical issues when redeeming the Offer must contact the Organizer for assistance by telephone at the following telephone number: +27 (0) 87 655 0512.

8.5. The Organizer accepts no responsibility for entries lost, misdirected, illegible, late, mutilated or altered. Entries that do not comply with these Terms and Conditions will be disqualified.

8.6. Errors and omissions may be accepted at the Organizer's sole discretion. Failure by the Organizer to enforce any of its rights at any stage does not constitute a waiver of those rights.

8.7. It is the participant’s responsibility to ensure that any information provided to the Organizer is accurate, complete and up to date.

8.8. The Offer can only be redeemed through the Samsung Members Application for participating individuals and Business to Business Representatives.

8.9. The Offer can only be redeemed through the Samsung Members Application, for applicable purchases.

8.10. The Organiser will not be responsible for any costs associated with the redemption process of the Offer.

 

 

9.      Business Entities

9.1. Where the participant is a Business Entity (which for the purposes of these Terms and Conditions shall include a Trust), that has purchased multiple of the Samsung Galaxy S24 FE devices, the following additional provisions shall apply –

9.2. By its participation in the Promotion both the participant and the Representative warrant to and in favour of the Organizer that –

a) The participant is duly authorized in terms of its constitutional documents to enter into the Promotion and receive and/or redeem an Offer, should an Offer be awarded to it;

b) The Representative has been duly authorized to represent and bind the participant;

c) All internal requirements have been met in order to permit the participation of the participant in the Promotion.

9.3.  In addition to 9.2 above, the participant must attach a letter, signed by an authorized representative, on the participant’s business letterhead confirming:

a) That the Offer is intended for internal distribution and/or use within its organisation and is not for resale to any natural persons or other juristic or business entities (as warranty only applies to initial purchaser);

b) The Identified account administrator acting on behalf of the participant has the requisite authority to act on behalf of the participant;

c) A delivery address for the Offer to be delivered for the attention of the administrator.

9.4.  Where the provisions of the Consumer Protection Act may not apply to the participant, the participant nevertheless consents to the application of the Consumer Protection Act to it;

9.4.1.      The participant will be required to provide proof of its authority and the authority of the Representative, to the Organizer upon request. Failure to provide sufficient proof, in the sole and absolute discretion of the Organizer, shall result in the participant forfeiting any rights or claims that it may have in and to the Offer and the Promotion.

9.5. Should the participant cancel the purchase of the qualifying devices and return the devices or exchange it for another device, the participant forfeits the Offer and the Organiser has the right to claim back the Offer.

 

10.  Terms of Delivery:

10.1.      Delivery will take place approximately 7 (seven) to 14 (fourteen) working days after     

            validation.

10.2.       Organiser does not accept any responsibility for late/non arrivals and/or any   

      damage the Samsung Galaxy Buds FE that may arise during its delivery to the   

                         Participant.

10.3.       Should the Participant fail to supply valid proof of purchase through the Samsung  

      Members Application, the Offer will be forfeited.

10.4.       Sales representatives employed at participating stores may not claim the Offer on         

      behalf of a purchasing customer. Participants must redeem the Offer on their own

      behalf.

10.5.       Delivery will take place in accordance with Covid-19 regulatory requirements (if   

      any) and on receipt of the participant’s valid and correct delivery details supplied

      by the participant through the Samsung Members Application where the Organiser  

      will arrange for delivery of the Offer. The participant will be required to provide the

      Organiser with a day, time and address to enable delivery of the Offer. Should

      delivery not be successful, the Organiser will conduct 3 (three) delivery attempts

      over a 3 (three) week period with 1 (one) delivery attempt per week. After 3 (three)

      failed delivery attempts the participant will forfeit the Offer.

10.6.       Should the participant fail to supply correct and valid delivery details upon  

      redemption of the Offer through the Samsung Members Application, the Offer will  

      be forfeited.

10.7.       Delivery will occur by way of courier and the Organizer does not accept any

      responsibility for late/non arrivals and/or any damage to the Offer that may arise

      during its delivery to the participant.

10.8.       The participant must present a valid identity document at the time of delivery.

10.9.       Deliveries will only be made within the borders of the Republic of South Africa.

10.10.    Deliveries will occur from Monday to Friday during regular office hours (08h00 to

      17h00) and no deliveries will be made on public holidays or over the weekends.

 

11.  General:

11.1.       In accordance with the confidentiality policies and practices of the Organizer, none   

            of the entry details of any participant in this Promotion will be disclosed or used by

            the Organizer for any purposes other than for entry into the Promotion and in  

            accordance with clause 12.3 below.

11.2.       Participants acknowledge and accept that the Organizer shall utilise a third party

            (the “Organizer’s authorized agent/s”) to contact the participant, in the event that  

            the participant qualifies for the Promotion, and to arrange delivery of the Offer,  

            where applicable. In order to affect the contacting and delivery process, the

            Organizer’s shall provide the participant’s information to such third party.

11.3.       By participating in the Promotion, the participants agree that the Organizer and its

      affiliates may contact the participants via email and through social media platforms

      to deliver marketing communications regarding their products and promotional

      activities, provided that the participants are given the opportunity to opt-out of

     receiving marketing communication at any time via the appropriate opt-out

     mechanisms provided by the Organizer for such purpose. The Organizer may also

     use the personal data collected from the participants as described in the Privacy

     Policy accessible at www.samsung.com and that such use may include transfers to  

     the Organizer’s affiliates and third party service providers in any country. Details of

     participants will not be used by the Organizer for Samsung related communication  

     should the participants opt-out to receive further communication from the Organizer.

     Without derogating from the foregoing, the participants and the Representatives  

     (where applicable) specifically consent to the collection and processing of their

     details and information by the Organizer and their affiliates for the purposes of the

     Promotion.

11.4.       The Organizer may require the participant to be identified and photographed.  

      Photographs may be published in printed media, or the participant may be required

      to appear on radio and television when accepting their Offer and/or after having

      received their Offer. The participant will be given the opportunity to decline to the   

      publication of their images and to participate in the Organizer’s marketing material

      in so far as it relates to the Promotion.

11.5.       Information regarding the Promotion that is published on authorized advertising

      material will also form part of the terms and conditions of the Promotion.

11.6.       The Organizer’s may in their sole discretion amend these terms and conditions at

      any time, without notice, and such amendments shall be deemed to have taken

      effect from the date of publication of the revised terms and conditions on the

      Organizer’s website www.samsung.com/za/promotions. The onus rests on the

      participant to constantly check the website for updates to the terms and conditions.

11.7.       The participant is bound by the Samsung Members application terms and

            conditions, where more specifically, only one (1) account per Samsung Galaxy S24

            FE is permitted to be registered for use of the Samsung Members application.

            Should there be any dispute in this regard, the Organizer shall be sole adjudicator

            of the dispute and the Organizer’s decision shall be final.

11.8.       The Samsung Members application is downloadable from Galaxy Store and

      Google Play Store and it is supported on the Samsung Galaxy S24 FE device. The

      Organizer reserves the right, at any time, to verify the validity of participants

      (including a participant’s identity, age and place of residence) and to reject any

      participant who has not agreed to these Terms and Conditions. Errors and  

      omission may be accepted at the Organizer's discretion. Failure by the Organizer

      to enforce any of its rights at any stage does not constitute a waiver of those rights.

11.9.       Data charges may be incurred for downloading the Samsung Members application

      which will be for the cost and account of the participant. Network rates apply.

11.10.   If this Promotion is interfered with in any way or is not capable of being conducted  

      as reasonably anticipated due to any reason beyond the reasonable control of the

      Organizer, including but not limited to technical difficulties, unauthorized  

      intervention or fraud, the Organizer reserve the right, in its sole discretion, to the

      fullest extent permitted by law: (a) to disqualify any entrant; or (b) to modify,

suspend, terminate or cancel the Promotion as appropriate, subject to the approval of relevant regulatory authorities.

11.11.   Save as permitted by Law, the Organizer reserves the right to cancel, suspend or  

      terminate this Promotion, without notice at any time, and such cancellation,

      termination or termination shall be deemed to have taken effect from the date of

      publication on the Organizer’s website https://www.samsung.com/za/offer/. No

      liability shall lie against the Organizer in favor of any participant, Participant(s) and/

      or third party arising from such cancellation, suspension or termination. Therefore

      the participant waives his/her right which they may have against the Organizer and

      hereby acknowledge that they will have no right of recourse or claim of any nature

       whatsoever against the Organizer.

11.12.    This Promotion is governed by these terms and conditions, as well as those of the

      relevant authorized participating stores, associated with this Promotion.

11.13.    To the extent that these Terms and Conditions conflict with the terms and  

       conditions of Samsung Members application, these Terms and Conditions will take

       precedence.

11.14.    Any dispute or claim arising out of or in connection with the Promotion shall be

       governed by and construed in accordance with the laws of South Africa.

11.15.   The Organizer accepts no liability or responsibility, whether occasioned by any

      circumstance not foreseeable and not within its reasonable control for late or  

      delayed delivery of the Offer owing to, but not limited to, stock unavailability, strike,

      lock out, destruction of Offer on route by any means, any civil commotion or

      disorder, riot, threat of war, any action taken by governmental authority or public

      authority of any kind, fire, explosion, storm, flood, earth quake or other acts of God.

11.16.   If part or all of any clause of these Terms and Conditions is illegal, invalid or

      unenforceable:

11.17.   It will be read down to the extent necessary to ensure that it is not illegal, invalid or

      unenforceable, but if that is not possible;

11.18.   It will be severed from these Terms and Conditions and the remaining provisions

      of these Terms and Conditions will continue to have full force and effect.

 

12.  Consumer Protection Act:

To the extent that the Terms and Conditions or any goods or services provided under the

Terms and Conditions are governed by the Consumer Protection Act, 2008 (the "Consumer

Protection Act"), no provision of the Terms and Conditions are intended to contravene the

applicable provisions of the Consumer Protection Act, and therefore all provisions of the Terms

and Conditions must be treated as being qualified, to the extent necessary, to ensure that the

applicable provisions of the Consumer Protection Act are complied with.