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Non-US Product
If your device is intended for sale by Samsung outside the United States only, it is not covered by Samsung’s US limited warranty. The device may be covered by a warranty applicable in another country. If repair service is requested in the US it may be repaired at a cost, if it is repairable.
- You will be charged a repair cost and the repair time can be longer than usual.
- Detailed cost & estimated repair time can be confirmed at a Samsung Authorized Service Center.
FAQ
How can I begin the warranty repair process?
Please register your product to start the warranty repair process. Navigate to My Page & Products and select View Product Details for your product. Then, select the Request Service button. Alternatively, you may visit the Repair Service page for further assistance.
How do I validate my warranty?
If you believe there is an error in your warranty expiration date, find your registered device on My Page & Products and select View Product Details. Click the info icon ⓘ next to the warranty information and follow the on-screen instructions to validate your warranty.
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As of Nov. 1, 2017, the Samsung Electronics Co., Ltd. printer business and its related affiliates were transferred to HP Inc.For more information, please visit HP's website: http://www.hp.com/go/samsung
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