Issues with Samsung Internet

If you can’t log in to or view websites with the Samsung Internet app, there are a few troubleshooting steps you can take. For instance, you may need to enable JavaScript and cookies so Samsung Internet can save your website history. This will make it easier for you to access websites.

If Samsung Internet is running slowly, you can review our browser guide.

Navigate to Samsung Internet Settings.

Open the Samsung Internet app, tap Menu (the three horizontal lines), and then tap Settings.
Allow cookies.

Tap Sites and downloads, tap Site permissions, and then tap Cookies. Select Allow all cookies.
Turn on JavaScript.

Tap Back, and then tap the switch next to Allow JavaScript to turn it on.
Contact us for additional assistance.

If the issue persists, you can submit an inquiry. From the Menu (the three horizontal lines), tap Settings, and then swipe to and tap Contact us. Tap Error reports, and then tap Contact us/Error reports. Fill out the form and make sure Send system log data is checked off.

The new features on your Samsung Galaxy XCover6 Pro

Design The Galaxy XCover6 Pro maintains a thin and light feel alongside military-standard durability. This phone’s rugged design meets the demands of frontline workers and includes the following features: Water resistant and dust-proof: With a rating of IP68, the Galaxy XCover6 Pro can survive a total of 30 minutes under water at 1.5 meters. Anti-s

Program the keys on your Galaxy XCover6 Pro

Program the XCover key and Top key The XCover key is the large button on the side of your Galaxy XCover6 Pro. It can be set to perform different functions, such as initiating push-to-talk communications between your colleagues or turning on your flashlight. You can easily customize this key to meet your needs. Navigate to and open Settings, and the

S Pen is not charging on my Galaxy phone or tablet

When your S Pen battery becomes low, simply attaching it back into the device for a couple of minutes will charge it fully. However, if the S Pen does not charge, you can try these simple fixes.

S Pen is not recognized by Galaxy phone or tablet

If your S Pen is connected but isn't recognized by your device, several potential external factors might be causing the issue. Some things that can prevent your screen from recognizing your S Pen are third-party cases or covers, issues with app compatibility, outdated software, and where you are interacting on the phone's screen.

Connect S Pen error displays on Galaxy phone or tablet

If you receive an error that says you need to connect your S Pen to your phone or tablet, it could be because the pen needs to charge or because it's too far away from your device. Another possibility is that there is magnetic interference with the S Pen.

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Contact Samsung Support

Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.

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