No sound when Samsung soundbar is connected via eARC with a non-Samsung TV

Samsung products that support eARC 2023 (C model TVs): All Neo QLED 8K & 4K TVs, all OLED and QLED TVs, all Crystal UHD TVs, all Frame TVs, the Sero, and the Serif 2022 (B model TVs): All Neo QLED 8K TVs, all Neo QLED 4K TVs, the S95B OLED, all QLED 4K TVs, all Frame TVs (except the 32 inch model), the Sero, and the Serif TVs. 2021 (A Model TVs): A

You may notice that the sound drops intermittently or stops working when your soundbar is connected to your TV via HDMI-ARC. If this is happening, you can fix the issue with a firmware update.

Connect 4K Devices When you are connecting your devices that supply 4K content to your TV, like an Xbox One X, Xbox One S, Playstation 5, UHD Blu-ray player, PC, Roku player, or anything else, there is one very important step you need to do on your Samsung TV. You need to enable UHD HDMI Color (Input Signal Plus). Navigate to and open Settings, the

Choosing the Best HDMI Input Audio Format When adding an external device, the HDMI Input Audio Format is crucial. This setting is unnecessary if no HDMI input devices are connected to your TV. To adjust your TV's input audio, go to Settings, select Sound, then Expert Settings, and finally, HDMI Input Audio Format. The options are: PCM (Pulse-Code M

If you’re having issues connecting to the eARC format, or if you’re not receiving any sound when using eARC, there are a few things you can check. For example, make sure you are using an eARC-compatible HDMI cable, such as an HEAC or HEC cable.