Xbox controller connected to Galaxy phone

Moga XP5-X controller won't charge or turn on with Galaxy phone

The Moga XP5-X needs to be charged using a USB cable. Because it has an internal battery and power bank, some issues may occur with your controller, especially if you forget to charge it.

Controller will not turn on

Confirm the controller's power level by pressing the Battery status button on the front lower left of the controller.

Charge your controller as needed. Using the included USB cable, connect the Micro-USB end to the port at the top of the controller. Then, connect the standard USB end to any powered USB source. When charging, four LEDs will display the charging level from 25 to 100 percent.

If the issue still persists, please contact the place of purchase.

The integrated power bank doesn’t work properly

Confirm that the controller has more than 25 percent battery by pressing the Battery status button on the front lower left of the controller.

You should also check if the Power Bank button is switched on. If the issue still persists, please contact the place of purchase.

The controller or buttons don’t work properly

If you experience issues where the controller is malfunctioning, please contact the place of purchase.

Controller or phone heats up

When you use the controller for an extended period of time, the controller may temporarily heat up due to increased battery consumption.
If this happens, please stop using the controller until it cools down.

If the issue persists, please contact the place of purchase.

Program the keys on your Galaxy XCover6 Pro

Program the XCover key and Top key The XCover key is the large button on the side of your Galaxy XCover6 Pro. It can be set to perform different functions, such as initiating push-to-talk communications between your colleagues or turning on your flashlight. You can easily customize this key to meet your needs. Navigate to and open Settings, and the

Issues with SD cards on Samsung phone or tablet

Using an SD card is a great way to expand and manage your storage. It's cost-effective, frees up internal memory, and is easily removable, so you can access the files using a PC. Most issues with the SD card can be solved with a few simple steps.

Connect S Pen error displays on Galaxy phone or tablet

If you receive an error that says you need to connect your S Pen to your phone or tablet, it could be because the pen needs to charge or because it's too far away from your device. Another possibility is that there is magnetic interference with the S Pen.

S Pen is not charging on my Galaxy phone or tablet

When your S Pen battery becomes low, simply attaching it back into the device for a couple of minutes will charge it fully. However, if the S Pen does not charge, you can try these simple fixes.

S Pen is not recognized by Galaxy phone or tablet

If your S Pen is connected but isn't recognized by your device, several potential external factors might be causing the issue. Some things that can prevent your screen from recognizing your S Pen are third-party cases or covers, issues with app compatibility, outdated software, and where you are interacting on the phone's screen.

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