Galaxy Book S gets BSOD or doesn't work when using SD card

Samsung is aware of instances where a limited number of Galaxy Book S devices may experience an issue when inserting an SD card. If affected, a blue screen will suddenly appear and the device will not work properly. Although a future fix will be released, a temporary workaround is available now.

Create a recovery image Important: Back up all of your Chromebook's files before performing a recovery because they may be erased during the recovery process. Before you can restore your Chromebook, you'll need to create a recovery image, which will help recover your Chromebook if anything ever happens to it. To create a recovery image, you will ne

MicroSD card types Unless you are a tech wizard, you probably aren't aware that microSD cards come in multiple classes. Other than storage capacity, there are different factors that separate them. Some also come with extra features that give them distinct classifications. MicroSD cards offer capacity up to 2GB. MicroSDHC (High Capacity) cards offer

Sometimes a Windows update may install generic or incompatible drivers for the USB 3.0 ports. Often this will lead to the ports able to power a connected device, but not communicate with it. Installing the correct drivers will restore the ports to normal operation.

If you are trying to install or use an app from outside the Microsoft Store on your Galaxy Book S and it doesn't work, it's very likely that the app is not compatible with the special processor in the Galaxy Book S. Apps will need to support either 64-bit ARM or 32-bit x86 processors to work on the Galaxy Book S.