Cannot use the Samsung Health Monitor ECG feature

There are a few reasons why the Samsung Health Monitor app might shut down while you’re recording your ECG. This can occur if the app can’t detect your wrist, if the app’s software needs to be updated, or if your watch and phone are not connected via Bluetooth and the Galaxy Wearable app. You should make sure you're following these instructions for

Pair your watch and phone If you haven't done so already, you will need to pair your watch and phone together in order to use the ECG feature in the Samsung Health Monitor app. You can connect your devices via the Galaxy Wearable app. First, swipe down from the top of your phone’s screen to open Quick settings, and then tap the Bluetooth icon to en

If you can’t record your ECG when using the Samsung Health Monitor app, can’t see your ECG results, or are receiving poor or inconclusive results, there are a few things you can check. These include checking the Bluetooth connection between your Galaxy watch and phone, making sure you’re wearing your watch correctly, and cleaning your hands and arm

You can use the Samsung Health Monitor app on your Galaxy phone and watch to record your ECG, or electrocardiogram. If you can’t locate the Samsung Health Monitor app on your phone or watch, you should make sure you are searching for the correct app, and check that your devices are compatible.

The Samsung Health Monitor app should show your ECG results after each recording. If you aren’t seeing your results, there are a few things you can do to solve the issue, such as checking the Bluetooth connection between your Galaxy watch and phone and syncing your data.