Update the firmware for audio drop issues on NU6 models

If you notice that your TV has abnormal colors, has a double image (ghosting), or the image looks blurry, just know that we are aware of the issue and you can fix it right now. You just need to update your firmware. There are two ways to do this: download the firmware from our website and update with USB, or update it directly from your TV.

If you’re experiencing picture issues with your TV, Odyssey Ark gaming screen, or projector such as freezing, a flickering or cloudy screen, or distorted colors, you can solve them using a few different methods. Running a picture test, doing an HDMI test, and updating the firmware can help you determine how to fix the problems.

The TV, smart monitor, or projector may display the following error messages, mode not supported, no signal or weak signal, check signal cable, no time information, locked, or the HDCP has been compromised. Instructions for correcting the conditions that cause the screen to display each of these error messages are available in this guide.

What is FreeSync? Most TVs and monitors have a set refresh rate. This means no matter what signal is received, it will always display the same number of frames per second (FPS). This is not an issue when watching TV shows or movies, but video games generate their frames in real time and create a varying number of frames per second. If the FPS does

If you are seeing an error appear on the TV screen depicting a USB drive being inserted into a USB port, and nothing else, this indicates that a USB drive was potentially disconnected from the TV too early during an update or failed to update.