Reset Ice Maker: Bottom freezer

Resetting your ice maker isn't something you'll typically need to do very often. In fact, the only time you should ever reset the ice maker in your bottom freezer is when you're not getting any ice, and even then, it's the last resort, after other troubleshooting steps which are more likely to resolve your issue. But if you want to check if your ice maker is working, it comes with a test button to check its function.

Remove the ice bucket.

To remove the ice maker bucket, gently lift it up.

Do not press Test repeatedly after the ice tray is filled with ice or water. The water may overflow or the ice may jam.

Test the ice maker.
Once the ice bucket has been removed, locate the Test button at the front of the bottom of the ice maker. Press and hold the Test (A) button until you hear a chime (ding-dong).You will hear another chime if the ice maker is working properly.

If you don't hear a chime, but you can see movement from the ice maker, then the ice maker was reset.

If you don't hear a chime and there is no movement from the ice maker, unplug the fridge or turn it off at the circuit breaker for 2 minutes. Then, power it back up and try again.
Insert ice bucket.

When you're done, put the bucket back into its original position. Make sure the bucket is inserted properly.
Continue troubleshooting.

Your ice maker has been reset. If it chimes one time, your ice maker has passed the test. If the ice maker chimes multiple times, visit our Support Center to request service.

Resetting the ice maker is just one step of troubleshooting ice maker problems. Please see our guide for Ice maker is not working for other ice maker issues.

Remove or install the fridge door and connect the wiring harness

If your Samsung refrigerator cannot pass through the entrance of your home or the entrance to its place in your kitchen due to its size, you can use the instructions in our guide to remove and reinstall the doors.

Test or reset your Samsung ice maker

Resetting your ice maker isn't something you'll typically need to do very often. In fact, the only time you should ever reset your ice maker is when you're not getting any ice, and even then, it's the last resort, after other troubleshooting steps which are more likely to resolve your issue. But if you want to check if your ice maker is working, it

Reset Ice Maker: Fridge compartment or Side-by-Side freezer

Resetting your ice maker isn't something you'll typically need to do very often. In fact, the only time you should ever reset the ice maker in your fridge compartment is when you're not getting any ice, and even then, it's the last resort, after other troubleshooting steps which are more likely to resolve your issue. But if you want to check if you

Reset Ice Maker: Back of freezer door

Resetting your ice maker isn't something you'll typically need to do very often. In fact, the only time you should ever reset the ice maker on the back of your freezer's door is when you're not getting any ice, and even then, it's the last resort, after other troubleshooting steps which are more likely to resolve your issue. But if you want to chec

Refrigerator or freezer doors will not close

If the refrigerator or freezer doors will not close, it will impact cooling performance and eventually create frost. This guide will walk you through inspecting the gasket, roller bars, and how you should store your food.

We're here for you

Contact Samsung Support

Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.

Get support