Reset Ice Maker: Back of freezer door

Resetting your ice maker isn't something you'll typically need to do very often. In fact, the only time you should ever reset the ice maker on the back of your freezer's door is when you're not getting any ice, and even then, it's the last resort, after other troubleshooting steps which are more likely to resolve your issue. But if you want to check if your ice maker is working, it comes with a test button to check its function.

Remove the ice bucket.

Newer models

Use the handle on the side to remove the ice bucket.

Newer models

Use the handle on the side to remove the ice bucket.

Older models (ice maker cover)

For older models, you only need to remove the ice maker cover instead. Gently lift it up and pull it out slowly while holding the handgrips with both hands.

Do not press Test repeatedly after the ice tray is filled with ice or water. The water may overflow or the ice may jam.

Test the ice maker.
Once the ice bucket has been removed, locate the Test button at the left side of the bottom of the ice maker. Press and hold the Test (A) button until you hear a chime.

If you don't hear a chime, but you can see movement from the ice maker, then the ice maker was reset.

If you don't hear a chime and there is no movement from the ice maker, unplug the fridge or turn it off at the circuit breaker for 2 minutes. Then, power it back up and try again.

Newer models

The button is found on the bottom, towards the left side of the ice maker.

Newer models

The button is found on the bottom, towards the left side of the ice maker.

Older models

The button is found on the front, towards the left side of the ice maker. You may need to also remove the ice maker cover to easily see and reach it.

If the ice bucket is not in place correctly once the door is closed, the refrigerator display will indicate this with a flashing Ice Off icon, or in another way, depending on your model.

Reattach ice bucket.

Ice bucket

When you're putting the ice bucket back in, it should click into place. If it does not, turn the gear handle on the rear of the bucket by 90 degrees and try again.

Ice bucket

When you're putting the ice bucket back in, it should click into place. If it does not, turn the gear handle on the rear of the bucket by 90 degrees and try again.

Ice maker cover

If the ice maker cover was removed, place it back the same way it was removed, until it clicks into place.
Continue troubleshooting.

Your ice maker has been reset. If it chimes one time, your ice maker has passed the test. If the ice maker chimes multiple times, visit our Support Center to request service.

Resetting the ice maker is just one step of troubleshooting ice maker problems. Please see our guide for Ice maker is not working for other ice maker issues.

Test or reset your Samsung ice maker

Resetting your ice maker isn't something you'll typically need to do very often. In fact, the only time you should ever reset your ice maker is when you're not getting any ice, and even then, it's the last resort, after other troubleshooting steps which are more likely to resolve your issue. But if you want to check if your ice maker is working, it

Reset Ice Maker: Fridge compartment or Side-by-Side freezer

Resetting your ice maker isn't something you'll typically need to do very often. In fact, the only time you should ever reset the ice maker in your fridge compartment is when you're not getting any ice, and even then, it's the last resort, after other troubleshooting steps which are more likely to resolve your issue. But if you want to check if you

Reset Ice Maker: Bottom freezer

Resetting your ice maker isn't something you'll typically need to do very often. In fact, the only time you should ever reset the ice maker in your bottom freezer is when you're not getting any ice, and even then, it's the last resort, after other troubleshooting steps which are more likely to resolve your issue. But if you want to check if your ic

Reset Ice Maker: Top Freezer

The Auto ice maker is located inside the top portion of your freezer and can be reset if it isn’t producing any ice. Due to the way the ice maker is positioned, you will need to remove the ice bucket from underneath it before running the test.

Reset Ice maker: Cubed and Ice Bites ice makers

Unlike other fridges, the BESPOKE comes with two ice makers. One creates regular cubed ice, and the other creates ice bites. If the ice makers are having issues, you can press the Test button on each one to reset them.

We're here for you

Contact Samsung Support

Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.

Get support