
Samsung Jet Stick stops during cleaning

Overheating can damage your vacuum. So if it starts to potentially reach a condition where it might overheat, it will shut off instead. Check for a few potential problems and let your vacuum cool down in order to use it again.
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Empty the dustbin.
The Jet Stick may overheat if you operate it with a full dustbin.
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Turn the Jet Stick off and check for any obstructions or clogs.
The Jet Stick may overheat if any part is clogged and preventing suction.
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Only use the Extension Crevice Tool for short periods.
The Jet Stick may overheat if the Extension Crevice Tool is used for an extended period of time.
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Wait up to 30 minutes and then try the Jet Stick again.
This time may vary depending on how warm or cold the room is.
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Request service.
If your Jet Stick still does not operate, visit our Support Center to request service.
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