Jet Stick will not turn on

Set up the charging stand Before anything else, you’ll need to set up the vacuum’s charging stand. Think of it as the hub for your Jet Stick. Attach the vacuum’s stand pipe to the bottom support. Push the stand pipe in firmly, and make sure the screw hole is aligned properly. Tightly secure the pipe to the bottom support with the included small scr

The Bespoke Jet Bot Combo will use the Voice Guide function to let you know if there is a problem. Our guide covers the solutions for each Voice Guide error, so you can get back to cleaning your home without interruptions.

What do the LED lights on my Bespoke Jet Bot Combo mean? Your Samsung Bespoke Jet Bot Combo and All-in-One Clean Station include LED indicators that will display different colors depending on the devices’ statuses. For instance, the LED will glow red when the Jet Bot Combo needs to be charged and green when it’s finished charging. If you’re wonderi

If your Samsung Jet Bot is not charging, check that the outlet has power and that the vacuum and docking station are clean.

Place the Jet Stick on the charging stand (or clean station, for Bespoke models) to charge it. Or remove the battery and place the battery on the charging stand to charge it. If it won't charge, make sure the battery stand is plugged in and clean.