Samsung TV remote not working to control the TV

The Samsung remote is not working

Troubleshooting your remote depends on the issue that you're having with it. If it seems like it's pressing buttons by itself, it may actually be that your remote's buttons are dirty. And if it won't work when you try to use it on your TV, Odyssey Ark gaming screen, or projector, there's a quick check you can perform to figure out if it's your remote or your device at fault. If it is the remote, it may need a pair of fresh batteries or a reset.

Samsung remote is not working

Troubleshooting your remote depends on the issue that you're having with it. If it seems like it's pressing buttons by itself, your remote's buttons may actually be dirty. And if it won't work when you try to use it on your TV, Odyssey Ark gaming screen, or projector, there's a quick check you can perform to figure out if it's your remote or your d

Apple TV app is not working on Samsung TV or projector

Apple TV offers a ton of entertainment opportunities on your Samsung TV, Odyssey Ark smart monitor, or projector. If you are having any problems with the Apple TV app, check if your screen needs a firmware update, confirm you have a good internet connection, and then if you're still having trouble, contact Apple support.

TV or projector displays an error message

The TV, smart monitor, or projector may display the following error messages, mode not supported, no signal or weak signal, check signal cable, no time information, locked, or the HDCP has been compromised. Instructions for correcting the conditions that cause the screen to display each of these error messages are available in this guide.

Samsung TV won't find or connect to my Wi-Fi network

If your Samsung TV, Odyssey Ark, or projector is experiencing connectivity issues and cannot connect to your Wi-Fi network, there are some important things to check to determine whether the issue is with your TV, or with your network. Follow this guide to restore the internet connection on your TV and establish seamless functionality.

Samsung TV won't turn on

Troubleshooting a TV or Odyssey Ark gaming screen that won't turn on can be tricky. In some situations, it may actually be on but just shows you a black screen. The key for TVs is the red standby light, a little red light at the edge of the TV that you aim the remote at. In normal use, the red standby light is on when the TV is off (indicating the

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