Poor video and sound quality when connected by HDMI

When your TV has no picture, no sound, intermittent sound drop, or intermittent picture noise, and you're watching something from a device connected by an HDMI cable, the issue is possibly the cable itself. For your convenience, Samsung Smart TVs (2019 and later) as well as the Odyssey Ark, have a setting you can use to adjust how the TV interprets the HDMI signal and improve compatibility with the cable.

Samsung TV or the TV speakers make an abnormal noise

The only noise you should hear from your TV or Odyssey Ark gaming screen is the sound of whatever you're watching. If you hear a cracking or popping noise, it could be due to temperature changes. A buzzing, crackling, or humming noise could be caused by electrical feedback. Arranging the cables and making sure the TV has good ventilation will keep

Reset your Samsung TV

Factory reset the TV Want a complete do-over? You can restore all TV settings (excluding the network settings) to their factory defaults. Open Settings, and then select General & Privacy. Select Reset, enter your PIN (0000 is the default), and then select Reset. To complete the reset, select OK. Your TV will restart automatically. If these steps do

There is a problem with the picture on my TV or projector

If you’re experiencing picture issues with your TV, Odyssey Ark gaming screen, or projector such as freezing, a flickering or cloudy screen, or distorted colors, you can solve them using a few different methods. Running a picture test, doing an HDMI test, and updating the firmware can help you determine how to fix the problems.

No, low, or poor audio quality on Samsung earbuds

If your Galaxy Buds, Galaxy Buds+, Galaxy Buds Live, Galaxy Buds Pro, or Gear IconX earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdate

Problems with the picture on Samsung TV or projector

If youâre experiencing picture issues with your Samsung TV, Odyssey Ark gaming screen, or projector, including freezing, a flickering or cloudy screen, or distorted colors, you can solve them using a few different methods. Running a Picture Test, performing an HDMI test, and updating the firmware can help you determine how to fix the problems.

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