Samsung refrigerator shows OF OF, O FF, or scrolling bars

If your display has any of the following, you are in Cooling Off mode:

• OF OF
• O FF
• OFF OFF
• Temperature bars scrolling back and forth
• On Family Hub models, in Fridge Manager, all compartments display OFF

If this is not showing on your display, you are not in Cooling Off mode. See our guides for cooling issues, ice making issues, or dispenser issues if you are experiencing an issue.

The steps for disabling Cooling Off mode will vary depending on what type of panel you have.

Refrigerators with the panel on the left door (Before 2015)

Touch and hold the top two left buttons for 8 seconds, or until the refrigerator chimes.

Refrigerators with the panel on the left door (Before 2015)

Touch and hold the top two left buttons for 8 seconds, or until the refrigerator chimes.

Refrigerators with the panel on the left door (After 2015)

Touch and hold the top two left buttons and the top right button for 8 seconds, or until the refrigerator chimes.

Refrigerators with the panel on the left door

For models with only four buttons on the panel, touch and hold the two left buttons and the top right button for 8 seconds, or until the refrigerator chimes.

Family Hub smart refrigerators

Tap Apps, tap Fridge Manager, and then tap Fridge Settings. Tap Cooling Off, tap Deactivate, and then select Proceed.

Refrigerators with the panel on the door frame

Touch and hold Power Freeze and Freezer until the fridge chimes (8 seconds).

Refrigerators with the panel on the door frame

If that doesn't work, touch and hold Power Freeze, Freezer, and Fridge until the fridge chimes (about 8 seconds).

Refrigerators with the panel on the door frame

If you don't have those buttons, touch and hold Ice Off and Freezer until the fridge chimes (about 8 seconds).

Refrigerators with the panel on top of the Flex compartment

Before you can do anything on the refrigerator panel, you have to unlock it. Touch and hold Control Lock for 3 seconds, or until the refrigerator chimes. Touch and hold Ice Maker, Auto Water Fill, and Door Alarm until the refrigerator chimes (about 8 seconds).

Refrigerators with the panel on the inside right wall (Before 2021)

Touch and hold Fridge and FlexZone simultaneously until the display blinks (about 6 seconds). While the display is still blinking, touch Door Alarm.

Refrigerators with the panel on the inside right wall (After 2021)

Hold < and > for 6 seconds and then press O.

Upright convertible refrigerators

To exit Cooling Off mode, press and hold Temp., Power Freeze, and Lock simultaneously for 5 seconds. A chime will sound when it turns off.

BESPOKE refrigerators

Hold < and > for 6 seconds and then press O.

4-Door kimchi refrigerators

Press and hold Lock for 3 seconds to unlock the main panel. Then, press and hold Ferment, Preserve, and Lock simultaneously for 5 seconds.

Service is not required. If you have difficulty leaving Cooling off (Demo) mode, consult your user manual for the specific buttons for your model, and try asking a friend or family member for assistance.