Auto Fill Water Pitcher in Samsung refrigerator

Autofill water pitcher doesn't fill

There's nothing more refreshing than a glass of nice cool water, and having a pitcher full of it and ready to go is quite handy. But if your pitcher's not filling, the solution could be as simple as turning the setting on.

If the Auto Water Fill icon is blinking, the function is disabled due to moisture in the compartment. Skip to step 2.

Dispense water to confirm the water line is connected.

If water does not dispense, troubleshoot that first.
Dry and drain the Autofill compartment, then assemble and reinstall the pitcher.

The refrigerator has a moisture sensor that will disable Autofill when moisture is detected. This is to prevent the constant dispensing of water if a leak is occurring. Some models also contain a drainage system that will collect any water that does leak, to prevent it from flowing into the fridge. This drainage system will need to be emptied before the Autofill function will operate again.

Follow the process in Leaks from the Autofill water pitcher to thoroughly and completely drain and dry the area, and then properly assemble and reinstall the pitcher.

The AutoFill setting defaults to off on new models because the water line may not be connected yet when the refrigerator is first powered on. After confirming the water line is properly connected, turn on the setting to begin using the function.

Confirm the Auto Water Fill or Autofill Pitcher setting is turned on.
2019 Models

2019 Models

2020 Models

2022 Bespoke 4-door French Door Models

2022 Bespoke 3-door French Door Models

Family Hub

For steps specific to your model, check your user manual.

Check the indicator to see if the light is on. Icon indicators, when lit, confirm the setting is on. On Family Hub, this can be found in the Fridge Manager app.

Unlock the panel by pressing and holding the Lock or Door Alarm button.

Press the AutoFill Pitcher button to toggle the setting. On some models, this is a secondary function of another button, so you must press and hold the button to use its secondary function.

On 2022 Bespoke 3-Door models, touch the O button four times to select the AutoFill setting, touch the < button to toggle the setting, and then touch the O button one more time to save your setting.

On Family Hub models, in the Fridge Manager app, tap Fridge Settings, and then tap Auto Water Fill to toggle the setting.
Close the door.

The pitcher will not fill unless the pitcher is correctly assembled and installed (as described in Leaks from the Autofill water pitcher) and the door is closed. Allow a few minutes after closing the door for the filling to begin.
Request service.

If your pitcher still does not fill, please visit our Support Center to request service.

Remove or install the fridge door and connect the wiring harness

If your Samsung refrigerator cannot pass through the entrance of your home or the entrance to its place in your kitchen due to its size, you can use the instructions in our guide to remove and reinstall the doors.

Reset Ice Maker: Bottom freezer

Resetting your ice maker isn't something you'll typically need to do very often. In fact, the only time you should ever reset the ice maker in your bottom freezer is when you're not getting any ice, and even then, it's the last resort, after other troubleshooting steps which are more likely to resolve your issue. But if you want to check if your ic

Test or reset your Samsung ice maker

Resetting your ice maker isn't something you'll typically need to do very often. In fact, the only time you should ever reset your ice maker is when you're not getting any ice, and even then, it's the last resort, after other troubleshooting steps which are more likely to resolve your issue. But if you want to check if your ice maker is working, it

Refrigerator or freezer doors will not close

If the refrigerator or freezer doors will not close, it will impact cooling performance and eventually create frost. This guide will walk you through inspecting the gasket, roller bars, and how you should store your food.

Condensation, moisture, or mold between the refrigerator doors

When condensation, moisture, or mold forms between the refrigerator doors or on top of the freezer door, this is caused by high humidity, energy saving by the refrigerator, or incorrect usage.

We're here for you

Contact Samsung Support

Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.

Get support