Apple TV app opens on the TV, but I am having a problem in the app

Apple TV offers a ton of entertainment opportunities on your Samsung TV, Odyssey Ark smart monitor, or projector. If you are having any problems with the Apple TV app, check if your screen needs a firmware update, confirm you have a good internet connection, and then if you're still having trouble, contact Apple support.

If you’re experiencing picture issues with your TV, Odyssey Ark gaming screen, or projector such as freezing, a flickering or cloudy screen, or distorted colors, you can solve them using a few different methods. Running a picture test, doing an HDMI test, and updating the firmware can help you determine how to fix the problems.

The TV, smart monitor, or projector may display the following error messages, mode not supported, no signal or weak signal, check signal cable, no time information, locked, or the HDCP has been compromised. Instructions for correcting the conditions that cause the screen to display each of these error messages are available in this guide.

If your TV, smart monitor, or projector is still registered to an older SmartThings account* or if you accidentally added it to the wrong account, you can easily reset it and transfer it. All you need to do is add the TV/projector to your new account and the SmartThings app will take care of the rest for you.

You can connect your TV, smart monitor, or projector to the SmartThings app without using a SmartThings Hub. If the app has trouble connecting or discovering your device, there are a few things you should check, like if Bluetooth is enabled on your phone. Then, you can try adding your TV/projector to the SmartThings app again. A Samsung Account and