Apple TV app is not working on Samsung TV or projector

Apple TV offers a ton of entertainment opportunities on your Samsung TV, Odyssey Ark smart monitor, and projector. If you are having problems with the Apple TV app, check if your device needs a firmware update and confirm you have a good internet connection. If you're still having trouble, contact Apple Support for assistance.

If The Freestyle projector does not see your Wi-Fi network or will not connect to the Wi-Fi network, there are a few things to check to determine if the issue is with The Freestyle or with your network equipment. This guide will help you check your equipment to solve the problem.

The TV, smart monitor, or projector may display the following error messages, mode not supported, no signal or weak signal, check signal cable, no time information, locked, or the HDCP has been compromised. Instructions for correcting the conditions that cause the screen to display each of these error messages are available in this guide.

Peacock is a streaming service and app brought to you by NBCUniversal. If you are having any difficulty with the app freezing, crashing, or not launching on your Samsung TV we can help. Note: A Samsung Account and internet connection are required.*

If your TV, smart monitor, or projector is still registered to an older SmartThings account* or if you accidentally added it to the wrong account, you can easily reset it and transfer it. All you need to do is add the TV/projector to your new account and the SmartThings app will take care of the rest for you.