Software update issues with Samsung earbuds

Software updating tips To ensure your software updates run smoothly, there are a few things you can do on your phone, tablet, or computer. If you have a Galaxy phone, first connect your Galaxy Buds series earbuds or Gear IconX earbuds to the Galaxy Wearable app on your phone or tablet, or on the PC manager software in order to check for updates. No

Keeping up with the latest updates on your earbuds is easy when you install Galaxy Buds Manager or Gear IconX Manager on your computer. You can also use the Galaxy Wearable app on your phone or tablet or the Galaxy Buds app on your PC. These apps will let you pair and control your earbuds as well as check for software updates for them. That way, yo

If your phone cannot connect to your Galaxy Bud series earbuds (like the Galaxy Buds2 Pro) or Gear IconX earbuds, getting them to connect again will only take a couple of steps. Performing a restart on the earbuds, resetting the Bluetooth connection, or updating the Galaxy Wearable app will normally fix the issue.

Gear IconX compatibility The Gear IconX earbuds are compatible with devices running Android OS 4.4 or later with at least 1.5 GB of RAM or more. You'll get the best experience when using the Galaxy Wearable app. It's compatible with phones and tablets running Android 5.0 and higher, and on devices running iOS 10 or higher. Some features won't appea

If you transferred music files to your Gear IconX earbuds without using the Gear IconX Manager or Galaxy Wearable app, you will need to synchronize them so all the same music files will be stored on both earbuds.