Welcome to the
! Please enjoy our special offers for you
  1. Home
  2. /
  3. Inaccurate floor count factors on your Samsung smart watch

Inaccurate floor count factors on your Samsung smart watch

Your watch automatically tracks the number of floors you've climbed while wearing the watch. However, there are several factors that can cause your floor count to seem inaccurate, such as your environment and the way you walk.

Was this content helpful?
We're here for you

Contact Samsung Support

Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.