Cannot charge or turn on Samsung U Flex headphones
Your U Flex headphones will not turn on if the battery is completely drained. You must fully charge the battery before turning on and trying to use your headphones. If your headphones still will not turn on, you can try inspecting it for damage and then charging it with the travel charger that came with the device.
We're here for you
Contact Samsung Support
Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.
Call or Text Us
Give us a call
How can we help you?
1-800-SAMSUNG
1-800-SAMSUNG
1-800-726-7864
1-800-726-7864
-
Mobile 8 AM - 12 AM EST 7 days a week
-
Home Electronics & Appliance 8 AM - 12 AM EST 7 days a week
-
IT/Computing 8 AM - 9 PM EST 7 days a week
-
Text Support 24 hours a day 7 Days a Week