Samsung TV won't find or connect to my Wi-Fi network

If your Samsung TV, Odyssey Ark, or projector is experiencing connectivity issues and cannot connect to your Wi-Fi network, there are some important things to check to determine whether the issue is with your TV or with your network. Follow this guide to restore the internet connection to your TV and establish seamless functionality.

If your TV or Odyssey Ark gaming screen is turned on and is producing sound but has a black screen, the issue could be with your external device and not your TV. For instance, if your screen uses a One Connect Box, which allows you to connect multiple external devices, there are some troubleshooting steps you can take to solve the issue. If it isn'

If you’re experiencing picture issues with your TV, Odyssey Ark gaming screen, or projector such as freezing, a flickering or cloudy screen, or distorted colors, you can solve them using a few different methods. Running a picture test, doing an HDMI test, and updating the firmware can help you determine how to fix the problems.

Some TVs come with polarizing film on the screen that is part of the actual TV. Other TVs and smart monitors come with a scratch-resistant protective film to keep the TV from getting scratched during shipping. The key is to know which is which. Protective film should be removed after unpacking the TV, the polarizing film should not.

Apple TV offers a ton of entertainment opportunities on your Samsung TV, Odyssey Ark smart monitor, or projector. If you are having any problems with the Apple TV app, check if your screen needs a firmware update, confirm you have a good internet connection, and then if you're still having trouble, contact Apple support.