Create or format USB recovery media for your Samsung Chromebook

If your Chromebook's operating system (OS) isn't working properly, you can recover it. You will need to use a USB drive or SD card with at least 8GB of free space for your recovery media. However, once the recovery media has been created, the storage device can't be used normally until it has been formatted by the recovery utility.

Find your Samsung Chromebook's OS version

There are two ways to locate the Chrome OS version. One is through Settings and the other is through the Chrome browser. If the touchpad is not working, the browser method must be used.

Samsung Chromebook camera no longer working

The camera (or webcam) on your laptop is considered a "plug and play" device. This means that your Chromebook should recognize the device without the need of drivers to operate it. If there is an issue with your camera, it could be due to a software glitch or an issue with the hardware itself.

Time is incorrect on Samsung Chromebook

Your Chromebook automatically sets the time when its connected to the internet, and the clock settings are based on your geo-location. Your clock may be displaying the wrong time because the time zone is not set correctly or because you've traveled between locations.

Samsung Chromebook camera is no longer working

Touchpad issues on your Samsung Chromebook

Issues with touchpad responsiveness on your Samsung Chromebook can be caused by several factors, such as software and drivers that are in need of updates, or if there are any issues with your account. No matter what particular touchpad issue is occurring, there is an easy way to fix it in most cases.

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