Welcome to the
! Please enjoy our special offers for you
Refer Friends & Co-Workers Now SPECIAL OFFERS
  1. Home
    2. /
  2. Chrome OS missing or damaged error on Samsung Chromebook

Chrome OS missing or damaged error on Samsung Chromebook

If you receive a "Chrome OS is missing or damaged" message on your Chromebook, some kind of error is occurring with the operating system (OS). It may be necessary to recover the Chrome OS. Other times, this problem may also require service.

Related Content
Streaming issues on a Samsung Chromebook
Streaming issues on a Samsung Chromebook
If you’re having trouble streaming content on your Chromebook, there are a few things you can try. Rebooting your Chromebook, using Incognito mode in Chrome, and signing in as a guest may help resolve the issue.
 Samsung Chromebook is slow or not working properly
Samsung Chromebook is slow or not working properly
If you are encountering issues with your Chromebook crashing, freezing, or lagging, there are some quick fixes you can try. For instance, refreshing your Chrome browser, uninstalling recent apps or programs, and checking for available updates can help keep your device running smoothly.
 Audio or sound is not working on your Samsung Chromebook
Audio or sound is not working on your Samsung Chromebook
When audio isn't working on your Samsung Chromebook, you may need to update its software version or change the input or output selection. Don't forget to test your sound after each step to see if it is working.
 Samsung Chromebook key came off
Samsung Chromebook key came off
If a key came off your Samsung Chromebook, don't panic. You can reinsert it as long as you have the key and there is no damage to it or the keyboard. Otherwise, you may need to contact our Support Center. 
 Samsung Chromebook is not powering on or charging
Samsung Chromebook is not powering on or charging
If your Chromebook does not turn on or does not charge properly, it may just be a problem with the wall outlet or the AC adapter. However, it may be necessary to enter recovery mode on your Chromebook. Use this guide to learn how to solve the issue.
Was this content helpful?
We're here for you

Contact Samsung Support

Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.
Get support
Contact
samsung logo action minus
Contact us
We're here for you.
samsung logo action minus
Call or Text Us Give us a call
How can we help you?
1-800-SAMSUNG 1-800-SAMSUNG
1-800-726-7864 1-800-726-7864
  • Mobile 8 AM - 12 AM EST 7 days a week
  • Home Electronics & Appliance 8 AM - 12 AM EST 7 days a week
  • IT/Computing 8 AM - 9 PM EST 7 days a week
  • Text Support 24 hours a day 7 Days a Week
Fast, easy checkout with Shop Samsung App
Easy sign-in, Samsung Pay, notifications, and more!
Get the app
Or continue shopping on Samsung.com
×
The Shop Samsung app
Free standard shipping, exclusive offers and financing options.
GET
×
The Shop Samsung app
Free standard shipping, exclusive offers and financing options.
GET
×

You Are About To Be Redirected To Investor Relations Information for U.S.

Thank you for visiting Samsung U.S. Investor Relations. You will be redirected via a new browser window to the Samsung Global website for U.S. investor relations information.
CANCEL
CONTINUE
×

Redirect Notification

As of Nov. 1, 2017, the Samsung Electronics Co., Ltd. printer business and its related affiliates were transferred to HP Inc.

For more information, please visit HP's website: http://www.hp.com/go/samsung


Select CONTINUE to visit HP's website.

CANCEL
CONTINUE
flag
Go to site