External speaker issues with DeX
When you're using Samsung DeX, audio will play from either the phone's speakers or an external audio device, such as wired, Bluetooth, or connected display speakers. If sound is coming from the phone's speakers but not from the external device, the external speakers may not be connected properly.
We're here for you
Contact Samsung Support
Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.
Call or Text Us
Give us a call
How can we help you?
1-800-SAMSUNG
1-800-SAMSUNG
1-800-726-7864
1-800-726-7864
-
Mobile 8 AM - 12 AM EST 7 days a week
-
Home Electronics & Appliance 8 AM - 12 AM EST 7 days a week
-
IT/Computing 8 AM - 9 PM EST 7 days a week
-
Text Support 24 hours a day 7 Days a Week