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Find your Samsung Chromebook's OS version

There are two ways to locate the Chrome OS version. One is through Settings and the other is through the Chrome browser. If the touchpad is not working, the browser method must be used.

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Samsung Chromebook camera is no longer working
Samsung Chromebook camera is no longer working
The camera (or webcam) on your laptop is considered a "plug and play" device. This means that your Chromebook should recognize the device without the need of drivers to operate it. If there is an issue with your camera, it could be due to a software glitch or an issue with the hardware itself.
 Unable to sign in on Samsung Chromebook
Unable to sign in on Samsung Chromebook
There are several reasons why you may be unable to sign into your Chromebook, such as a network problem or using the wrong password. Keep reading to learn what to do when you are unable to sign into your Chromebook using your Google account.
 Samsung Chromebook crashes or freezes
Samsung Chromebook crashes or freezes
If your Chromebook is crashing and freezing, there are a few things you can try before going directly to a factory reset. Refreshing your Chrome browser, closing all your opened tabs, and uninstalling problematic programs can help get your device running again.
 Samsung Chromebook performance is lagging
Samsung Chromebook performance is lagging
There are a few factors that can affect your Chromebook’s performance, such as the device’s age or using a large number of programs at once. If your Chromebook is lagging, you can try closing some active programs and then checking for available updates.
 Streaming issues on a Samsung Chromebook
Streaming issues on a Samsung Chromebook
If you’re having trouble streaming content on your Chromebook, there are a few things you can try. Rebooting your Chromebook, using Incognito mode in Chrome, and signing in as a guest may help resolve the issue.
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