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Find your Samsung Chromebook's OS version

There are two ways to locate the Chrome OS version. One is through Settings and the other is through the Chrome browser. If the touchpad is not working, the browser method must be used.

Related Content
Samsung Chromebook crashes or freezes
Samsung Chromebook crashes or freezes
If your Chromebook is crashing and freezing, there are a few things you can try before going directly to a factory reset. Refreshing your Chrome browser, closing all your opened tabs, and uninstalling problematic programs can help get your device running again.
 Samsung Chromebook performance is lagging
Samsung Chromebook performance is lagging
There are a few factors that can affect your Chromebook’s performance, such as the device’s age or using a large number of programs at once. If your Chromebook is lagging, you can try closing some active programs and then checking for available updates.
 Streaming issues on a Samsung Chromebook
Streaming issues on a Samsung Chromebook
If you’re having trouble streaming content on your Chromebook, there are a few things you can try. Rebooting your Chromebook, using Incognito mode in Chrome, and signing in as a guest may help resolve the issue.
 Samsung Chromebook is slow or not working properly
Samsung Chromebook is slow or not working properly
If you are encountering issues with your Chromebook crashing, freezing, or lagging, there are some quick fixes you can try. For instance, refreshing your Chrome browser, uninstalling recent apps or programs, and checking for available updates can help keep your device running smoothly.
 Audio or sound is not working on your Samsung Chromebook
Audio or sound is not working on your Samsung Chromebook
When audio isn't working on your Samsung Chromebook, you may need to update its software version or change the input or output selection. Don't forget to test your sound after each step to see if it is working.
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