Samsung monitor display is blank

The most common reason for a blank monitor or Odyssey Ark gaming screen is that it's turned off, it's hibernating, or it's using a screen saver. Assuming that's not the case, you'll need to identify if the problem is with the monitor or with the connected device.

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Check the monitor's source and connections

Make sure the monitor turns on.

Check if the monitor is on. You can use any of the buttons on the monitor to open the on-screen menu. If the menu doesn't appear, use the Power button and then try again. If the menu still doesn't appear, then use our guide for monitor will not turn on.

Only use one video cable to connect your monitor to your device. If you use two, the monitor may be looking for a video signal on the wrong one.

Disconnect and reconnect the video cable at both ends.

A loose or defective cable can easily cause a blank screen, even if the cable appears plugged in or was previously working.

If the issue continues or if the cable is damaged, replace the cable. Check your user manual to determine the best cable to use.
Select the right source.

Most monitors will automatically select the source that is sending a video signal, but sometimes the wrong one will be selected. Other times, you will need to manually select it. You can change the source with the buttons on the monitor or in the on-screen menu. See your user manual for instructions, if needed.

Make sure the source matches the port on the back of the monitor that your external device is connected to.

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No audio or poor sound quality from Samsung monitor

Many newer monitors include built-in speakers. If the monitor's speakers are not working, it's usually due to incorrectly configured settings or cables. There are a few things you can do to solve this issue, like checking your connections, adjusting the volume, performing a sound test, or playing sound using a device other than your monitor.

Samsung monitor won't turn on

If there's no indicator light displaying, check the power switch, check the power cord, and test the outlet. Unfortunately, this basic troubleshooting is the only way to try to fix the issue yourself. If this doesn't help the monitor turn on, then it will need service.

Samsung monitor's image is distorted, ghosted, or flickering

A flickering, flashing, or blinking monitor or Odyssey Ark Gaming Screen is often caused by a loose or damaged cable, a faulty power source, nearby appliances with a high current, out-of-date drivers, or the refresh rate setting on your computer. You can try fixing your flickering monitor by checking for these potential issues, and by making sure y

Samsung monitor turns black when I close my laptop lid

By default, most laptops go to sleep when they are closed, even when an external monitor or Odyssey Ark gaming screen is connected. However, it's pretty easy to adjust this setting if you don't like it.

The picture color is wrong or too dark on Samsung monitor

Your screen’s colors may need to be adjusted if you are struggling to see clearly, or if the colors look distorted or too dark. Change the Brightness, Contrast, and Color settings to find the right balance on your monitor. You can also run a diagnostic test on your monitor.

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